Business Operations Analyst I at RiskSolutions in FL

Summary: LexisNexis Risk Solutions is a provider of risk management solutions and decision tools. The Business Operations Analyst I role involves supporting the EMEA regional office, focusing on customer service, database analysis, and project management related to Anti-Money Laundering and Counter Terrorist Financing data. Responsibilities: - Provide resolutions to content and policies related inquiries from sales, clients, and other departments regarding our database - Perform analytics and maintenance of the database - Utilize SQL, Tableau/PowerBI, Excel or just simple Google search to identify gaps, discrepancies, and possible enhancements, so the data continues to be relevant and comprehensive, and meet quality standards - Review information from government sites or media sources to identify relevant information and topics to the database - Research and interpret laws and regulations in other countries, especially Anti Money Laundering Laws, regarding financial crimes, politically exposed persons, and terrorism to provide the research teams with guidelines - Supervise offshore researcher centers located in 8 offices across 7 countries and 4 continents - Monitoring and ensuring production and productivity, clarifying policies and standards, coordinating projects and meetings to ultimately optimize the offices and the tools which they utilize - Act as a liaison between the research teams and the department director regarding project management, including updating both entities on project statuses with progress reports - Check emails/review requests that came in overnight from clients, offshore teams, and/or internal stakeholders, and provide responses as needed to address requests, concerns, and provide deliverables in a timely manner - Process open items in internal queues, such as investigations on specific entities in the database, and deletion requests submitted by researchers - Review and process routine reports using Excel scheduled for that day - Attend/run meetings with internal or offshore teams as needed/applicable for that day - Prepare, develop, review, and/or execute projects to enhance the information in our database Required Qualifications: - Some knowledge or interest in world affairs, current events, politics, economics, history, criminology and/or similar subjects - Basic knowledge on the political, economic, and AML/CTF structures specific to those regions - Strong written and verbal communication - Ability to juggle multiple tasks, projects, and responsibilities effectively, as well as a high volume of emails while remaining organized - Analytical mindset and critical thinking skills, and ability to analyze details and nuance - Ability to interpret and analyze data to explain variances and trends - Ability to gain and apply knowledge acquired through education, experience, or examples from team members - Ability to solve routine problems using existing procedures and standard practices - Ability to work within standardized procedures and practices to achieve objectives and meet deadlines - Proficiency with the Microsoft Office Suite, especially Outlook and Excel - Aptitude to work well within a team atmosphere Required Skills: Data analysis, Microsoft Office Suite, Project management Important Skills: SQL, Tableau/PowerBI Benefits: This job is eligible for an annual incentive bonus., We are delighted to offer country specific benefits.