Senior Learning & Development Manager,… at Ripple · New York…

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Ripple is building something rare: a Learning & Development function that operates like a strategic business partner. We're more than just a training department. We run needs analysis with leaders and drive measurable performance outcomes, treating learning as a lever for company growth. This role is at the center of that ambition. As Senior Learning & Development Manager focused on enterprise capabilities, you'll lead the programs and initiatives that shape how every Rippler works starting with AI fluency, evangelizing and embedding learning and cultural frameworks, manage our team onsite practice, and work with partners to identify the next capability gaps for Ripple to get to the next level. WHAT YOU’LL DO: AI Fluency and Adoption Lead the evolution of AIQ, Ripple's AI literacy program, from the current foundational self-paced experience to a comprehensive, multi-format learning ecosystem. Run live AI demos, facilitate workshops, and serve as a visible, credible voice for real-world AI usage at work. Build AI-powered tools and experiences that solve actual performance and career growth problems using Claude and other AI solutions. Develop AI builds that advance learning and development's own capabilities and tools including our individual development plans, AI coaching, and more. Support hackathons and innovation events; be one of the go-to people for people to understand what AI can actually do for their job. Evangelize Learning and Cultural Frameworks Own the strategy for making the Real Colors framework a genuine cultural staple at Ripple by weaving it into core programs, manager conversations, and onboarding experiences. Ensure Ripple’s values are centered in our company-wide programs and to drive cohesion across multiple business lines globally. Drive understanding of Ripple’s product line across the organization and uncovering where Product training can help align business units and drive the One Ripple mission. Champion Ripple's learning ecosystem from the Professional Development Stipend to platforms like LinkedIn Learning, Coursera, O'Reilly and more. Facilitation, Onsites, and Coaching Manage the intake and triage process for team onsite requests. You won't facilitate everything, but you own the process and the quality bar. Collaborate with the learning and development team to design and deliver experiences that advance performance, build strong trust and relationships, and get stuff done. Facilitate live and virtual sessions across all levels with the kind of presence that makes people want to stay in the room. You will coach individuals and leaders in a 1:1 or small group setting to help better understand their needs and deploy solutions to support their growth and performance. Enterprise Capability Strategy Partner with the Director of learning and development, HRBPs, and business leaders to identify company-wide skill gaps and design solutions that move the needle. Conduct needs analysis, develop learning strategies, and communicate plans to senior leadership with clarity and conviction. Build enablement resources, workshops, Confluence pages, Rise modules, that are clean, actionable, and actually get used. WHAT YOU'LL BRING: 6+ years in Learning & Development, enablement, or a closely related field — with experience operating at a strategic level, not just delivering programs. Demonstrated AI practitioner experience: you've built tools, automated workflows, or designed AI-powered experiences — not just used AI as a productivity shortcut. Proven facilitation and coaching skills across diverse audiences including executives, engineers, and global teams, in person and virtually. Experience conducting needs analysis and translating findings into learning strategies that you've presented to and gained buy-in from senior leadership. Comfort with data: using it to build a case, identify gaps, and make decisions about what to keep, change, or retire. Experience with Articulate Rise, Confluence, or equivalent tools is a plus. People management experience is a strong plus; it adds credibility when working alongside leaders and managers at all levels. For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. NY Annual Base Salary Range $176,000—$198,000 USD WHO WE ARE: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact.  A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.