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Telephone Account Manager - Overseas at Rightmove · Home…
Skills
Job Description
Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen.
We’re home to the UK’s largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market.
Why Rightmove Overseas?
Rightmove Overseas is the international arm of the UK’s leading property portal, connecting millions of buyers with homes abroad every month. With over 5 million searches from users in more than 100 countries, it offers agents, developers and sellers an unrivalled platform to showcase overseas properties. Listings can go live within 48 hours, are commission-free, and include rich features such as unlimited photos, virtual tours, and email marketing tools, all managed through the easy-to-use Rightmove Plus portal. Backed by AIPP standards, it’s a trusted and powerful way to reach a global audience of property seekers.
We're looking for an experienced Telephone Account Manager (TAM) who will manage a designated account base to achieve activity, growth and customer satisfaction targets. This role is all about building strong relationships with decision-makers, understanding complex business needs, and delivering tailored solutions that make a real impact. You’ll navigate longer sales cycles, multi-stakeholder accounts, and evolving priorities with a strategic, consultative approach.
You’ll also identify opportunities to expand existing accounts, cross-sell relevant products and develop new business by understanding the market, the competition and what makes Rightmove Overseas a compelling choice for clients.
This role will be responsible for the France patch, so any additional language skills are a plus but not essential!
What you'll do
- Develop long-term partnerships with key strategic accounts in the Overseas property sector, acting as their trusted point of contact.
- Prospect, generate and convert new accounts to achieve revenue and activity targets, navigating complex sales cycles and multiple stakeholders.
- Understand client challenges, provide insights on market trends, and recommend solutions tailored to their needs.
- Keep up to date on industry developments and competitor activity to proactively guide your clients.
- Represent our brand professionally in all client interactions - virtual or in-person - and embody our values in your day-to-day work.
- Keep CRM records accurate, track account performance, provide reports, and ensure all interactions and deals are well documented.
- Work with Product, Finance, Customer Services, and other teams to ensure smooth account management and deliver value-added solutions.
- Create and execute account plans aligned to clients’ evolving priorities, business objectives, and your own revenue goals.
- Own the account lifecycle by managing renewals, identify opportunities to upsell and cross-sell, and ensure clients are getting maximum value from our products.
Who you are
- An experienced Account Manager that has successfully grown and managed accounts, delivered renewals, upsells, and new business.
- You can manage complex accounts, multiple decision-makers and longer sales cycles with tailored solutions.
- You can manage multiple accounts efficiently, track performance, and turn data insights into actionable recommendations.
- Collaborative, open, and supportive - you share successes and work with internal teams to achieve the best outcomes.
- You hit targets consistently, thrive under pressure, and are always looking for ways to improve performance.
- You understand how to build trust with stakeholders and provide consultative solutions that deliver real value.
Salary range
£32,000—£37,000 GBP
About Rightmove
Our vision is to give everyone the belief that they can make their move. We aim to make moving simpler by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen.
We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market.
Despite this growth, we’ve remained a friendly, supportive place to work, with employee #1 still working here! We’ve done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include:
- **We create value…**by delivering results and building trust with partners and consumers.
- **We think bigger…**by acting with curiosity and setting bold aspirations.
- **We care deeply…**by being real, having fun, and valuing diversity.
- **We move together…**by being one team - internally collaborative, externally competitive.
- **We make a difference…**by focusing on delivering measurable impact.
We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we’re a great place to work, we’re clearly doing something right!
If all of this has caught your eye, you may well be a Rightmover in the making......
People are the foundation of Rightmove - We’ll help you build a career on it.
What we offer
- Cash plan for dental, optical and physio treatments.
- Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
- 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.
- Contributory stakeholder pension.
- Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.
- Competitive compensation package.
- Paid leave for maternity, paternity, adoption & fertility.
- Travel Loans, Bike to Work scheme, Rental Deposit Loan.
- Charitable contributions through Payroll Giving and donation matching.
- Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.
- We offer hybrid working with a minimum of 2 days in the office. For our roles, such as Field or Home-based positions, different working arrangements apply - full details will be shared during the recruitment process.
As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation.
At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.