Imports Finance & Insurance (F&I) Manager

Location: Columbus, OH

Employment Type: Full-Time

Education: High School Diploma or Equivalent

About Ricart Automotive

Ricart Automotive is the nation’s largest single-point auto mall, spanning over 67 acres with an outstanding team passionate about our growth and success. We are driven, trusted, sharp, welcoming, and ONE team!

As a third-generation family-owned business, we offer our customers a true one-stop shopping experience across seven new car brands, a nation-leading pre-owned showroom, and an industry-leading parts and service department. We take immense pride in providing an exceptional experience to our entire family of employees and customers.

Position Overview

We are seeking a high-performing Imports F&I Manager to join our team. In this role, you will be responsible for securing vehicle sales, arranging financing, presenting product offerings, and protecting dealership profitability while providing top-tier customer service. You will act as a pivotal bridge between our sales department, general office, and lending institutions.

Key Responsibilities

• Sales & Revenue Generation: Secure each deal and ensure proper delivery. Generate additional income by offering vehicle service contracts, GAP coverage, and maintenance plans. Convert cash transactions to finance options where beneficial.
• Lender & Financial Relations: Establish and manage relationships with various financial institutions, including manufacturer sources and alternative finance outlets. Process loan and lease packages accurately and efficiently to secure timely approvals.
• Compliance & Paperwork Management: Maintain total control over deal documentation, ensuring 100% compliance with federal, state, and local regulations. Review all paperwork for accurate title, lien, tax, and insurance details before transferring to accounting.
• Department & Sales Collaboration: Train and inform the sales team and sales managers on current lease/finance programs, insurance, and service contract benefits. Work closely with sales managers to maximize per-unit profit and meet penetration goals.
• Customer Service & Ethics: Deliver transparent, professional, and empathetic service to every customer. Clearly explain dealership policies, service procedures, and coverage details to maximize customer satisfaction.
• Administration & Reporting: Conduct credit applications, rate quotations, and insurance file maintenance. Prepare regular reports on finance penetration, maintain contract inventory, and manage designated departmental backup training.

Qualifications & Requirements

• Driver's License: Valid driver’s license and meet company motor vehicle record standards
• Professional Standards: High ethical standards, professional appearance, and a clean work environment.
• Communication & Teamwork: Exceptional communication skills to build collaborative relationships with customers, sales personnel, and the general office.
• Industry Knowledge: Deep understanding of automotive finance, aftermarket products, and federal/state auto sales regulations.

What We Offer

• Competitive compensation plan tied to performance and penetration goals.
• Comprehensive benefits package.
• Supportive, family-owned culture with long-term growth opportunities

Ricart Automotive is an Equal Opportunity Employer.