Sales Associate (Bilingual Spanish) at Ria Money… · Bakersfie…

Summary: Ria Money Transfer, a segment of Euronet Worldwide, Inc., provides innovative financial services including global money transfers and currency exchange. They are seeking a Sales Associate who will promote and process products and services while ensuring excellent customer experience and contributing to performance targets.

Responsibilities:
- Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency
- Accurately verify or enter the customer’s information on our systems
- Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations
- Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team
- Keep up to date with Ria’s products, services and policies
- Balance the cash register and prepare cash for bank deposit
- Prepare daily transactions record
- Perform other duties as assigned or requested by your colleagues and superiors

Required Qualifications:
- Has a passion for customer service, and experience engaging customers in Spanish and English
- Excellent communication skills, both verbal and written
- Some computer experience using MS Word and Excel, phone, and other office equipment
- Able to work in a team environment, as well as independently
- The ability to work a flexible schedule (e.g., weekends, holidays, extended working hours) and regular attendance are essential
- Ability to learn quickly and follow instructions
- Ability to work in a fast-paced environment
- Highly organized with attention to detail
- Strong customer service skills

Preferred Qualifications:
- Customer service experience face to face
- Experience handling cash, balancing a register

Required Skills: Cash handling, Register balancing, Microsoft Word, Microsoft Excel, Office equipment operation, Spanish language, English language

Benefits: Medical, Dental & Vision Insurance, 401K Plan with Match, Employee Stock Purchase Plan, Paid Vacation / Sick Leave, Tuition Assistance, Growth Opportunities, Corporate gatherings, team bonding events, and much more!, **Commission program**