Rheem Manufacturing→
Warehouse Trainer - 2nd Shift at Rheem Manufacturing in Randleman, NC
Skills
Job Description
The Distribution Trainer supports associate development by delivering onboarding and operational training that promotes safety, quality, productivity, and consistent execution across warehouse operations.
The Distribution Trainer is responsible for delivering new hire, cross-training, refresher, and process-specific training to warehouse associates. This role ensures employees are trained to perform their duties safely, accurately, and efficiently in accordance with established procedures, quality standards, and company expectations. The Distribution Trainer serves as a subject matter expert across multiple operational functions, partners with leadership to support employee development and operational consistency, and assists with daily warehouse operations as needed,
Responsibilities
Conduct new hire orientation, job-specific training, cross-training, and refresher training for distribution associates.
Deliver training on warehouse processes, powered industrial vehicles (PIVs), handheld scanners, RF devices, warehouse management systems, and related equipment.
Ensure all training activities comply with established SOPs, quality standards, and safety requirements.
Maintain training records, assessments, attendance logs, certifications, and competency documentation.
Monitor trainee progress and provide coaching, mentoring, and performance feedback.
Identify training gaps and recommend corrective actions or development opportunities.
Reinforce company values, productivity expectations, quality standards, and safe work practices.
Partner with supervisors and managers to evaluate associate readiness, training effectiveness, and development needs.
Maintain proficiency in warehouse operations, training materials, and process updates.
Demonstrate advanced knowledge of receiving, stocking, order fulfillment, packing, shipping, and inventory control processes.
Support operational needs by locating stock, filling orders, preparing shipments, and verifying inventory and order accuracy.
Inspect outgoing materials for accurate descriptions and quantities.
Support continuous improvement, process standardization, and operational excellence initiatives.
Communicate trainee progress, skill deficiencies, and performance concerns to leadership.
Prepare and maintain training, attendance, and operational reports as required.
Promote a positive learning environment while supporting safety, quality, and compliance programs.
Maintain housekeeping standards within training and operational areas.
Perform moderate to heavy lifting and maintain regular attendance.
Perform other duties as assigned.
Qualifications
High School Diploma or GED preferred.
Previous warehouse, distribution, logistics, or training experience preferred.
Strong verbal and written communication skills.
Effective coaching, mentoring, and interpersonal skills.
Strong attention to detail, organization, and recordkeeping abilities.
Reliable attendance and demonstrated ability to manage time and meet deadlines.
Ability to work independently and collaboratively in a team environment.
Ability to prioritize and manage multiple tasks in a fast-paced operation.
Ability to effectively train and develop associates with varying levels of experience.
Proficient computer skills, including Microsoft Office and warehouse management systems.
Ability to work overtime as business needs require.
Ability to obtain and maintain company Powered Industrial Vehicle (PIV) certification.
Ability to safely operate warehouse equipment following required training and certification.
Ability to stand and walk for extended periods throughout the workday.
Ability to bend, stoop, kneel, reach, and grasp materials and equipment.
Visual acuity sufficient to read labels, computer screens, RF devices, and training materials.
Ability to lift, push, and pull up to 50 pounds on a regular basis.
Ability to work at heights up to 35 feet when required.