Sales Consultant, PF-i at RHB Banking Group in Kedah, Malaysia

Primary Objective:

• Solicit and promote sales of Personal Financing Islamic (PF-i) products to achieve business KPIs • Deliver superior customer experience

Key Responsibilities:

Sales • Solicit and promote sales of PF-i products • Achieve individual sales targets and contribute towards to achievement of Group targets • Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads • Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers • Cross selling of other retail banking products such as ASB, PF, Credit Cards, Deposits etc.

Customer Service • Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance • Ensure compliance to the policies and procedures set by the Bank • Protect the image and brand of the Bank

Operations • Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements:

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Good communication skills
• Basic understanding of finance and banking products
• Basic computer skills