Project Coordinator, Customer Experience at RH in Corte Madera, CA

Summary: RH is a company focused on taste and luxury home furnishings, seeking a Project Coordinator to enhance their Customer Delight Center operations. The role involves supporting business optimization processes and providing high-level service to associates while collaborating with internal teams and vendors for process improvements. Responsibilities: - Live Our Vision, Values and Beliefs - Promote and support efficient and cost-effective operations in our Customer Delight Centers - Provide a high level of service to our Delight associates to support their operational needs - Collaborate with internal teams and third-party vendors to identify, recommend and implement process improvements - Maintain a budget and handle invoices from multiple vendors Required Qualifications: - 1+ years of experience in a customer service field - Ability to work independently and prioritize multiple objectives in a rapidly changing environment - Strong oral, written, presentation and interpersonal communication skills - Analytical and problem-solving skills, with an emphasis on process improvement - Organizational and time management skills with the ability to manage deadlines - Creative problem solving and innovative approaches to Gallery needs - Passion for improving business operations - Experience with MS Office Suite, Google Forms/Docs - Computer skills - proficient in Mac - Strong Excel skills Required Skills: Customer service, Process improvement, MS Office Suite, Google Forms, Google Docs, Mac OS, Excel, Analytical skills