Service Coordinator at Reynold India in Noida

Role & responsibilities

• To look after service coordination in North/South region.
• Coordinating with Purchase, sales and engineer team.
• Making service Invoice, challan from account team.
• Taking payment follow-up of service invoice to customer.
• Taking payment follow-up of Loading/ unloading invoice to Customers (Varian & Siemens)
• To submit a daily schedule to my manager.
• Doing daily meeting of North/South region.
• Providing daily update of open case (Medical/ Non-medical).
• Replaying the daily MOM of North/South region.
• Replying West all emails/ documentation of all open cases/pending issues/ cash received/ U/B; Warranty/ invoicing done on time / complaints being closed on time.
• Taking all phone calls of all customers.
• Managing/ supporting North/South engineers to receive.