Quality Assurance at ReWorks Solutions in South Africa, South Africa

Job Opening: Quality Assurance Specialist

Location: South Africa, Remote (US Hours - 9am-5pm EST)

Employment Type: Full-Time

Key Responsibilities

• Conduct detailed quality assurance audits across clinical and operational processes

• Review documentation, reports, and case materials to ensure accuracy, compliance, and adherence to healthcare standards

• Utilize QA audit tools and platforms (including CentralReach and Rethink) to evaluate performance and identify gaps

• Interpret and apply healthcare regulations and standards across varying scenarios and cases

• Provide clear, constructive feedback and recommendations for improvement

• Analyze data using Excel and other tools to track trends, identify risks, and support decision-making

• Collaborate with cross-functional teams to maintain and improve quality standards

• Develop and refine QA processes, frameworks, and documentation

• Translate complex findings into clear, concise, and actionable insights for stakeholders

• Manage multiple audits and projects simultaneously using project management tools

• Proven experience in a QA, compliance, or audit-focused role (preferably within healthcare or ABA environments)

• Proficiency in CentralReach, Rethink, Microsoft Office, and Excel

• Experience with QA audit tools and project management platforms

• Strong understanding of healthcare standards and ability to independently research and apply them

• Exceptional attention to detail with the ability to identify nuanced issues in audits and reviews

• Strong critical thinking skills with the ability to interpret complex information across different scenarios

• Excellent written communication skills, with the ability to simplify complex concepts clearly and effectively

• Strong problem-solving abilities and a proactive, solutions-oriented mindset

• Ability to take initiative and work both independently and as part of a team

• Strong organizational and time management skills

1. Comfortable working U.S. hours
2. Remote work from home

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.