Software Support Engineer at Rewise Analytics & Technologies in Pune

The Software Support Engineer is a hands-on role. This person is responsible to continuously communicate troubleshooting and resolution finding efforts to customers. This person is expected work during night shift from Pune, India office.

Responsibilities:

This position reports to the Associate VP of Application Development and is based in Pune, India.

• Excellent Communication required.
• Minimum 3 years of working experience in technologies like SQL, .NET, C#, .NET Core, MVC.
• Candidate should be willing to self-learn using online tools and resources as required. Should be go-getter and of positive attitude.
• Able to monitor performance and trouble shoot business-level problems and provide guidance and advice on issues.
• This person is responsible to Continuously communicate troubleshooting and resolution finding efforts to customers.
• Participate in discussions to understand clients needs, requirements, and manage support work requests to result in the delivery of fixes or enhancements on time and with high-quality.
• Provides operational support for many complex applications, database servers and databases.
• Also, Design, development, maintenance, and troubleshooting of software applications.
• Able to work independently with minimal supervision as well as collaborate in a team setting.
• Write code that meets standards and delivers desired functionality using the technology selected for the project and ensure the highest quality code.
• Maintain code quality through best practices, unit testing, code quality automation and support continuous integration process.
• Understand performance parameters and assess application performance.
• Work on core database structures and designs

Qualifications:

This job requires attentions to detail and the ability to multitask, excellent troubleshooting and critical thinking skills.

• A bachelors degree in computer science or another relevant technical field is required.
• 3 years of experience in .NET 3.5 or above with C# is a MUST. ASP.NET MVC is a MUST
• Sound knowledge and working experience of SQL, T-SQL, procedures in SQL Server 2008 (or later) is a MUST
• Knowledge on Telerik MVC or Kendo UI would be added advantage.
• Knowledge with ASP.NET Web Forms, TFS, Entity Framework, SSRS, SAP Crystal reports, jQuery, AngularJS, SOAP, and REST API would be added advantage.

If interested in pursuing the opportunity please share updated CV at archita.banerjee@rewiseglobal.com