Outpatient Medicaid Eligibility… at Revenue Group · Cleveland

Summary: Revenue Group is dedicated to assisting patients with insurance eligibility through their Medicaid process. The Outpatient Medicaid Eligibility Representative will screen and interview patients for insurance eligibility and ensure thorough and accurate documentation while meeting quality standards. Responsibilities: - Screening/Interviewing patients for insurance eligibility in outbound dialer environment - Providing thorough, efficient, and accurate documentation - The Outpatient Medicaid Eligibility Representative is responsible for meeting goals and quality standards through efficient and accurate work activities Required Qualifications: - 1-3 years Dialer call center environment preferred – not required (minimum of 60 calls daily) - 1-3 years of previous healthcare eligibility experience preferred-not required - Ability to maintain the highest level of confidentiality, customer service, and knowledge of HIPAA - Proficient personal computer skills including Microsoft Office – able to type at least 40 WPM - The Outpatient Medicaid Eligibility Screener must have the ability to multi-task and have good time management skills - High School Diploma or equivalent (GED) - 7-year background check Required Skills: Dialer Call Center, Healthcare Eligibility, HIPAA, Microsoft Office, Typing Benefits: 100% Paid Training, 401(k) matching, Paid Time off (PTO) – Up to 10 days your first year!, 8 Paid Holidays – Including your birthday!, Referral Program, Employee Assistance Program (EAP), Growth & Continued Training, Dental & Vision insurance, Health insurance (including Long & Short-Term Disability), Life insurance (Company Paid)