Software Engineer, AI Product Engineer at Retool in San Francisco, CA

Software Engineer, AI Product Engineer Company: building productized AI experiences—fast, reliable, and deeply usable—we want to WHY WE'RE LOOKING FOR YOU Retool started by addressing obstacles with internal tools and has grown into a company that solves internal tooling for thousands of companies (big and small). Now, with AI-native capabilities, we’re going a step further: transforming how humans interact with software entirely. We’re hiring AI Product Engineers to help us push the boundaries of what’s possible with LLMs in the hands of developers. If you’re passionate about building productized AI experiences—fast, reliable, and deeply usable—we want to talk. WHAT YOU'LL DO As an AI Product Engineer, you’ll work across product and infrastructure layers to ship developer-facing AI features that feel like magic—intelligent, fast, and deeply embedded into the act of building software. You might: • Build generative UIs that let users create real apps from natural language • Improve the performance, observability, and safety of our internal model architecture • Extend our AI evaluation systems to support smarter ranking, feedback loops, and product metrics • Develop patterns for retrieval-augmented generation (RAG), few-shot prompting, and agentic architecture. • Contribute to building internal tools that help us accelerate iteration on AI features and workflows You’ll work in a TypeScript + Node.js + React stack, but we value strong engineering fundamentals over specific frameworks. You should be comfortable navigating the full stack, even if you lean more frontend or backend. THE SKILLSET YOU'LL BRING • 3+ years of professional software engineering experience • A track record of building and shipping real product—not just models or papers • Experience working with LLMs and modern techniques (RAG, CoT, few-shot, embeddings, etc.) • An eye for product: you care how features work and how they feel • Familiarity with vector databases, prompt orchestration tools, and evaluation techniques • A pragmatic mindset about what’s scalable and maintainable in production • Strong opinions, weakly held—you move quickly but bring others along • Bonus: experience building AI features for developer tools or productivity software WHO YOU'LL WORK WITH You’ll join a small, fast-moving AI team inside Retool, working alongside engineers, designers, and PMs who’ve built everything from visual programming systems to compiler infrastructure. You’ll also collaborate with our core product and infra teams as we deepen AI’s role across the platform. We value ownership, speed, and a tight feedback loop with our customers (many of whom are developers themselves). This is a unique opportunity to work at the intersection of AI, developer experience, and product design—with real users, real use cases, and real impact. NICE TO HAVE • Experience in JavaScript / TypeScript • Experience with PostgreSQL • Exposure to MLOps techniques (e.g., fine-tuning pipelines, model hosting) • Experience mentoring other engineers or working closely with design READY TO BUILD THE FUTURE OF SOFTWARE? If you’re excited to shape how developers build with AI—from prompts to production—we’d love to meet you.