Manager, Sales Strategy & Operations at Retool in San Francisco, CA

ABOUT RETOOL

Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling customer support workflows, building admin dashboards, and countless other processes you might not have even thought of. But most companies don't have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.

At Retool, we’re building the first enterprise AppGen platform: software that transforms natural language into production-ready code, integrates directly with business data, and meets the highest standards of security and governance. AI is redefining what it means to build software—and who gets to build it. The definition of “developer” now includes analysts, operators, and domain experts creating solutions directly. As the pool of builders widens, so does the complexity of what they need to build. The opportunity is enormous, but so is the challenge of enabling this larger community to build production-grade software safely. That means AI that understands real business data, enforces enterprise policies automatically, and empowers teams to create once and reuse everywhere with shared, trusted components.

Over 100 million hours of work has been automated by developers and domain experts using our platform, freeing them to focus on creative problem-solving and strategic initiatives that drive real business value. The people closest to knowing what needs to be built can now safely create custom solutions within enterprise guardrails. And that's a mission worth striving for.

Let's build the future together!

WHY WE’RE LOOKING FOR YOU

Revenue Strategy & Operations at Retool is where GTM strategy meets execution. This team doesn’t just report on the business — it helps define how we grow.

This role is a mix of strategist, operator, and builder. You’ll work directly with GTM leadership to shape priorities, drive key initiatives, and make sure our revenue engine scales with intention — not just momentum.

We need more than reporting and reactive support — we need someone who can step back, see the full picture, and help drive where we go next. That means identifying gaps, setting direction, and turning strategy into execution across the business. If you’re someone who naturally asks “what should we be doing differently?” (and then actually makes it happen), you’ll do well here.

WHO YOU’LL WORK WITH

You’ll partner closely with Sales, SDR, Marketing, and Customer Experience leadership, along with Finance and Systems.

You’ll also manage a small team,, helping prioritize work, sharpen their thinking, and raise the bar on execution. This is a player-coach role — you’ll be in the work while helping others level up alongside you.

WHAT YOU’LL DO

• Partner with GTM leaders to define and drive revenue strategy across segments, geographies, and motions
• Turn business goals into clear plans, metrics, and operating structure
• Lead high-impact analyses (segmentation, coverage, funnel performance, capacity) and push them through to decisions and action
• Spot gaps and inefficiencies across the funnel — and actually fix them
• Own and evolve core operating rhythms (forecasting, QBRs, pipeline reviews) so they drive decisions, not just updates
• Build and scale processes, systems, and data models that make the GTM org more effective
• Work with Systems and Data teams to improve our tech stack, with a focus on automation, usability, and data quality
• Use AI and automation to eliminate manual work, speed up insights, and increase team leverage

THE SKILLSET YOU’LL BRING

• 6–8+ years in RevOps, Sales Operations, Sales Strategy, or similar — with real exposure to GTM strategy, not just reporting
• Experience managing or mentoring others, with a willingness to lead while staying hands-on
• Strong business judgment — you know how to prioritize, not just analyze
• Ability to go from messy data to clear recommendations (and push those recommendations through)
• Deep familiarity with Salesforce and modern GTM tooling; you understand how data, systems, and process actually work together
• Proven ability to drive cross-functional work and keep stakeholders aligned (even when it’s uncomfortable)
• Comfort with ambiguity — you don’t wait for perfect direction to get started
• A builder mindset: you fix root problems and create scalable solutions
• Highly entrepreneurial and able to operate independently with minimum supervision.
• A practical understanding of how AI and automation can improve GTM operations — and where it’s just noise

Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!

Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.