Specialist I, Unsecured Bankruptcy at Resurgent… · Greenville

About Us

Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career!

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Summary

The Specialist I for Unsecured Bankruptcy is responsible for multiple post-purchase functions and requirements at the seller and contract level. The responsibilities include tracking direct payments; filing proof of claims, withdrawals, and amended claims; filing for unclaimed funds; and also serves as a liaison to the sellers, buyers, clients, and trustees. This position reports directly to the Director of Unsecured Bankruptcy Operations and Client Servicing. This position reports to the Director of Unsecured Bankruptcy Operations and Client Servicing.

Role & Responsibilities

• Verify BKS accurately reflects portfolio specs based on the contract terms.
• Monitor portfolios at the seller level to ensure specific work efforts restrictions are being performed.
• Serve as an escalation point of contact regarding media ordering and tracking.
• Investigate acts on weekly direct pay reports to determine and perform needed action to minimize direct pays and ensure we have received all funds disbursed post-sale.
• Communicate with and maintain excellent relationships with seller/buyer contacts as well as the Trustee’s.
• Create reports for senior management of bankruptcies remaining in a pending status.
• Process monthly remittance files and request funds for forwarding to the current owner of accounts.
• Process monthly reports for putbacks and buybacks.
• Manage the AskBK mailbox and BOSS and ensure CTQ’s are met.
• Maintain reporting and tracking databases.
• Request media required for claim filing.
• File proof of claims, transfer of claims, withdrawals, and amended claims.
• Review proof of claims and transfer of claims forms.
• Serve as a liaison with Courts, Districts, and Trustee's offices to increase access to Pacer/ECF.
• Track and process Trustee/BK Attorney refund request.
• Research, request, and track unclaimed funds.
• Maintain acceptable levels of accuracy and productivity.
• Ensure processes are documented and updated as required.

Skills & Qualifications

• 1-2 years in bankruptcy, operations, and/or client services background preferred.
• Bankruptcy knowledge preferred.
• Possess strong analytical skills.
• Working knowledge of Microsoft Excel, Access, and/or SQL Server preferred.
• Ability to understand and comprehend contracts and other legal documents.
• The ability to multi-task and meet deadlines; must have demonstrated this task in a previous position or assignment.
• Detail oriented and able to work with minimal supervision.
• Excellent verbal and written communication skills.
• Exceptional organizational skills.
• Associate in good standing.
• Strong work ethic and committed to company values.

Educational Requirements

• Four-year college degree preferred

Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.