Resultscx→
Team Lead at Resultscx in Bengaluru
Mid LevelOn-siteBengaluru550000 INR–700000 INR/yr
Skills
BPOTeam CoachingCall Center OperationsTeam SupervisionCoachingCenterSupervisionCalling
Job Description
Help maintain a good team and working environment
UK Banking / Lending Line of Business Experience Required
Maintain target levels of performance required by the client
Conduct mandatory phone call monitoring and desk-side coaching to ensure that all agents are providing the levels of customer service that is required
UK Banking / Lending Line of Business Experience Required
Maintain target levels of performance required by the client
Conduct mandatory phone call monitoring and desk-side coaching to ensure that all agents are providing the levels of customer service that is required