AI Enablement & Adoption Consultant at Reply · Technology

AI Enablement & Adoption Consultant

About Reply:

Reply specialises in designing and implementing solutions based on new communication channels and digital media. Structured as a network of highly specialised companies, Reply supports leading European industrial groups in sectors such as Telco & Media, Industry and Services, Banking and Insurance, and Public Administration, helping define and develop business models enabled by new paradigms such as AI, Cloud Computing, Digital Media, and the Internet of Things. Reply’s services include Consulting, System Integration, and Digital Services.

Role Overview:

As an AI Enablement & Adoption Consultant, you will leverage your experience to lead client conversations and shape the delivery of AI adoption initiatives. You will present to groups, facilitate interactive sessions, and demonstrate how AI tools can be practically applied in real workplace scenarios. Working closely with clients, you will identify their needs, design actionable delivery plans, and translate AI opportunities into clear actions, materials, and programmes. You will have the autonomy to own end-to-end pieces of work, while collaborating with experienced colleagues in a supportive team environment.

Responsibilities:

• Leading delivery of AI enablement programmes and adapting them to suit client needs.
• Facilitating interactive sessions that introduce AI concepts, use cases, and practical examples.
• Demonstrating AI tools (such as ChatGPT) live, showing people how they can be applied to everyday work.
• Acting as a confident and approachable presence for clients, helping users feel comfortable experimenting with AI.
• Supporting drop-in sessions and clinics where users can explore AI in a safe, guided way.
• Gathering feedback from sessions and contributing to improvements in materials, delivery approaches, and programme design.
• Working across wider consulting activity, including client discovery, adoption planning, stakeholder engagement, and internal capability development.

About the Candidate:

• A university degree in a relevant field or equivalent professional experience.
• 4–6 years of experience in a professional role, ideally within client-facing, consulting, learning, change, or delivery-focused environments.
• Proven confidence in presenting to groups and speaking effectively both in person and online.
• Experience in clearly explaining or demonstrating tools, processes, or ideas to diverse audiences.
• Ability to guide individuals and teams through new ways of working in a practical, approachable manner.
• Excellent communication skills, with a talent for simplifying and clarifying complex concepts.
• Genuine interest in AI, with confidence using tools like ChatGPT in practical work settings.
• Strong collaboration skills, with a commitment to quality-checking materials and maintaining high delivery standards across engagements.

Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law.

Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.