HR Support at Remote Raven in Philippines, Philippines

Position Summary

We are seeking a highly organized and detail-oriented HR Support to support day-to-day HR and People Team operations. This role is responsible for maintaining employee documentation, supporting onboarding workflows, managing internal trackers, coordinating benefits and payroll reporting, and ensuring internal processes remain organized and compliant.

The ideal candidate is proactive, process-driven, and comfortable working across multiple systems and departments. This is a strong role for someone with HR admin experience who enjoys documentation, coordination, and ensuring nothing falls through the cracks.

Key Responsibilities

Onboarding & Employee Documentation

• Support onboarding documentation processes, including background verification tracking
• Maintain employee onboarding records and ensure completion of required documents
• Maintain and update the People Team Master Tracker with high accuracy

People Team Administration & Communication

• Monitor the People Team email inbox, upload documents, and route items to the correct internal stakeholders
• Communicate with the Talent Director regarding employee birthdays, recognitions, and team updates
• Maintain employee access logins and permissions across systems (e.g., Gusto, Google Workspace, Caseflow, EHR, etc.)

Payroll, Benefits & Reporting Support

• Send weekly overtime and payroll reports to administrators and ensure timely follow-up
• Support benefits enrollment processes and reporting
• Assist with maintaining accurate records related to payroll and benefits administration

Employee Experience & Engagement

• Manage employee NPS score processes through monthly surveys
• Compile and relay survey results to managers and leadership teams
• Track employee training needs and ensure documentation is current

Training & Compliance Support

• Maintain clinical oversight transcripts, training agendas, and compliance documentation in alignment with internal requirements
• Support process documentation and key People Team workflows

Office & Purchasing Support

• Coordinate office purchasing needs including printers, supplies, and vendor-related purchases (e.g., Costco, office vendors, etc.)

Qualifications

Required

• 2+ years of experience in HR administration, People Operations, or administrative coordination
• Strong organizational skills and attention to detail
• Strong written and verbal communication skills
• Comfortable working with multiple systems and learning new platforms quickly
• High level of discretion and professionalism when handling confidential employee data
• Proficiency in Google Workspace and/or Microsoft Office Suite

Preferred

• Experience supporting onboarding workflows and employee documentation
• Familiarity with HR/payroll platforms such as Gusto
• Experience managing surveys, engagement reporting, or HR trackers
• Experience in healthcare, clinical environments, or compliance-heavy industries

This is a full time role

Up to $7/hr