HR & Payroll Support at Remote Raven in Philippines, Philippines

Position Summary

We are seeking a detail-driven and highly organized HR & Payroll Administrator to provide comprehensive human resources and administrative support across payroll processing, benefits administration, recruiting, provider scheduling, and executive support. This role is at the core of our people operations, and the ideal candidate brings strong US payroll experience, excellent English communication skills, and a service-oriented approach to everything they do.

Experience with Paylocity is highly preferred. Recruiting experience is a plus — we are open to training the right candidate on this aspect of the role.

Key Responsibilities

Human Resources Operations

• Serve as a primary point of contact for all employee HR inquiries related to policies, benefits, payroll, and compliance

• Maintain accurate and up-to-date employee records, onboarding documentation, and HR compliance files

• Support employee relations by ensuring timely communication, thorough documentation, and consistent follow-through

• Ensure HR processes are aligned with federal and state employment regulations

• Assist in developing and maintaining HR policies, procedures, and internal documentation

US Payroll Administration

• Process biweekly US payroll accurately and on schedule using Paylocity or equivalent payroll platform

• Review and audit timesheets, resolve discrepancies, and ensure correct coding of hours, PTO, overtime, and adjustments

• Coordinate with leadership on payroll-impacting changes including new hires, terminations, promotions, and compensation updates

• Maintain strict confidentiality and handle all payroll data with the highest level of discretion

• Generate payroll reports and provide summaries to leadership as needed

Benefits Administration

• Assist employees with benefit enrollment, life event changes, and general benefit inquiries

• Coordinate annual open enrollment activities and ensure accurate data entry into benefits platforms

• Communicate benefit plan updates, deadlines, and changes clearly to employees

• Ensure ongoing compliance with benefit plan requirements and applicable regulations

Recruiting & Talent Acquisition

• Manage the recruiting lifecycle including job postings, applicant screening, interview scheduling, and candidate communication

• Utilize Paylocity to streamline scheduling, reminders, and feedback collection throughout the hiring process

• Partner with the Operations Director to move candidates through the pipeline efficiently and on schedule

• Support new hire onboarding by preparing documentation, coordinating system access, and organizing orientation logistics

Note: Recruiting experience is a plus. We are open to training the right candidate on this area of the role.

Provider Scheduling

• Build and maintain provider schedules across multiple locations, ensuring accuracy and adequate coverage

• Coordinate schedule changes, time-off requests, and coverage needs with providers and leadership

• Ensure schedules are accurately maintained in Paylocity, Athena, and Clarus

• Communicate schedule updates promptly to internal teams to support staffing and patient flow

Administrative & Executive Support

• Provide high-level administrative support to the CEO and leadership team, including calendar management, meeting coordination, and agenda preparation

• Manage communication flow by drafting correspondence, organizing information, and ensuring timely follow-up on action items

• Support leadership with project coordination, deadline tracking, and maintaining organized documentation

• Assist with presentations and confidential materials as needed

Required Qualifications

• Strong, demonstrable experience processing US payroll — this is a core requirement of the role

• Excellent English communication skills, both written and verbal — you will interact regularly with employees, leadership, and external contacts

• Solid understanding of US federal and state payroll regulations, tax withholding, and wage compliance

• Strong organizational skills with the ability to manage multiple competing priorities simultaneously

• High attention to detail and accuracy across all HR, payroll, and administrative tasks

• Proven ability to maintain confidentiality and handle sensitive employee and financial information with discretion

• Experience with HR or payroll platforms — Paylocity experience is highly preferred

This is a full time role

Up to $7/hr

100% Remote