RELX→
Manager, Solutions Consultants at RELX in Remote
Skills
Job Description
Are you ready to partner with Fortune 100 financial institutions to design sophisticated fraud and identity solutions?
Do you thrive at the intersection of technology, consulting, and client influence using your expertise to solve complex challenges and deliver measurable business impact?
About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we deliver a wide range of solutions that help businesses drive revenue growth, maximize operational efficiency, and improve customer experience. Our offerings address critical challenges across Anti‑Money Laundering / Counter‑Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk Mitigation, and Customer Data Management.
Learn more at: https://risk.lexisnexis.com
About the Team
You will join the Solutions Consulting team—a group of dedicated consultants and technical experts who partner closely with clients to understand their needs and design effective fraud and identity solutions. The team values collaboration, customer focus, and delivering measurable impact for clients.
About the Role
This position is a player/coach role on the Fraud & Identity Solutions Consulting team, supporting all pre-sales consulting activities for the top Strategic Alliances, eCommerce, Gaming, Media, and Telco companies of North America. The successful candidate will lead a team of high performing Solutions Consultants, focused on solving fraud and identity challenges using our broad suite of products, while directly supporting some strategic accounts themselves. As a player/coach, the candidate must serve as a subject matter expert for our customers and partners externally, as well as a mentor and advocate for their team internally.
Responsibilities:
- Lead and deliver pre‑sales technical expertise as a player/coach, supporting sales teams and customers through solution design, demos, and the overall sales process.
- Collaborate with sales to develop customer‑aligned solutions and ensure the pre‑sales organization is consistently enabled with effective tools, standards, and best practices.
- Conduct client needs assessments and develop customized solutions
- Provide training and support on software and technology platforms
- Collaborate with cross‑functional teams to ensure successful solution implementation
- Build and maintain strong client relationships to drive satisfaction and retention
- Stay current on industry trends and best practices, including conducting competitor research, to enhance service offerings
- Serve as a recognized expert in fraud and identity solutions
- Perform other duties as assigned
- Bachelor’s degree in a business-related field or equivalent experience; Computer Science, Data Science, IS/IT education or certifications a plus.
- 3–5+ years in people management or player/coach roles leading or mentoring high-performing teams.
- 3–5+ years of sales or pre-sales experience selling SaaS and/or fraud and identity solutions within financial services, eCommerce, or payments-related industries.
- Expert-level consultative ability, guiding teams and clients through complex problems using existing solutions, sound judgment, and cross-functional collaboration.
- Strong verbal and written communication skills, confident presenting to large audiences, delivering client presentations and performance analysis, and articulating complex concepts while anticipating objections.
- Deep understanding of LexisNexis Risk Solutions products, with the ability to position solutions within client operational workflows.
- Strong project and time management skills, capable of prioritizing multiple requests while driving results in a fast-paced, team-oriented environment.
- Proven relationship-building skills with internal stakeholders and clients; proficiency with Microsoft Office, Teams, CRM tools, and workflow software (Lucidchart/Visio preferred); willing to travel up to 50%.
Working for you:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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