Application Administrator I at Relativity Space in Long Beach, CA

Summary: Relativity Space is pioneering innovations in rocket technology to meet today's and tomorrow's launch demands. The Application Administrator I role focuses on supporting and evolving key business platforms, primarily Jira and Confluence, to enhance efficiency and collaboration across teams. Responsibilities: - Gather requirements and implement new Jira/Confluence projects and SharePoint sites, including workflows, automations, fields, and templates tailored to business needs - Manage access and permissions with a focus on least-privilege principles and business alignment, supporting secure and effective platform usage across diverse user groups - Deliver training and support on platform features, dashboards, workflows, and queries, helping users leverage tools independently and effectively - Maintain platforms through configuration management, updates, plugin management, security checks, and integration with tools like chat platforms or incident response systems - Triage and resolve platform issues, especially related to integrations and plugins, to minimize disruption and maintain reliable operations - Develop clear, user-friendly documentation and internal knowledge base content to support self-service and reduce recurring questions Required Qualifications: - Strong working knowledge of Jira and Confluence, including project setup, workflow design, custom fields, and user support - Experience configuring and maintaining SharePoint sites, managing content and permissions, and supporting users in day-to-day operations - A methodical approach to diagnosing problems, resolving incidents, and improving platform reliability—especially in integrated environments - Comfortable training users, gathering requirements, and partnering with cross-functional teams to support evolving platform needs - Familiar with access governance and platform hygiene practices that align with security and compliance expectations - Understanding of how to connect Atlassian, SharePoint, and other systems to create smooth workflows and minimize silos Preferred Qualifications: - Credentials like Atlassian Certified Professional or Microsoft Certified SharePoint Administrator that reflect advanced platform expertise - Understanding of Agile methodologies and how they map to tools like Jira to better support iterative team workflows - Experience with scripting (e.g., PowerShell, Python, or Java) to support automation, integrations, and operational efficiency - A thoughtful approach to usability and design when configuring projects, spaces, or workflows - Experience in aerospace, manufacturing, or other complex, technical industries where traceability, compliance, and collaboration are critical Required Skills: Jira, Confluence, SharePoint Administration, Access Governance, Platform Configuration, Workflow Design, User Support, Troubleshooting, Integration Management, Security Practices Benefits: Competitive salary and equity, Generous PTO and sick leave policy, Parental leave, Annual learning and development stipend, More