Technical Analyst – Transit at Region of Peel · Mississau…

Technical Analyst – Transit (TransHelp)

Status: 1 Regular Full Time Position

Salary Range: $81,977 to $102,471 per annum plus benefits

Hiring Range: $81,977 to $92,224 per annum plus benefits

Location and Work Mode: 3190 Mavis Road, Mississauga - Hybrid *see below for more details about this work mode

Hours of work: 35 hours per week

 

The Role:

Reporting to the Supervisor, Client Services, the Technical Analyst supports TransHelp transit scheduling by analyzing trip data, preparing schedules, and helping ensure services are delivered efficiently within budget. This role assists with transit scheduling planning, vehicle coordination, reporting, and operational improvements to support effective service delivery for clients.

The Technical Analyst also responds to internal and external information requests, supports the development of operational procedures, and contributes to the ongoing improvement of transit scheduling practices.

 

What you will do in this role:

• Collect, compile, and analyze historical trip data to identify trends, improve scheduling efficiency, and forecast future trip and budget requirements.
• Support the Transit Scheduling team in preparing schedules and operator work for service changes, special events, holidays, planned detours, and service closures.
• Review and evaluate operational and administrative processes to identify opportunities for improvement and increased efficiency.
• Assist in the development and administration of capital and operating budgets related to internal and external trip services.
• Research and respond to internal and external requests for information, including preparing detailed and specialized reports.
• Work closely with the Supervisor to provide technical guidance, advice, and training to internal staff and external vendors.
• Act as a subject matter expert in transit service scheduling, providing technical advice for Transit programs, projects, and services within the work unit.
• Participate in special projects, including researching new or emerging technologies that support scheduling efficiencies, reduce deadheading, and improve front‑line operations.
• Promote and demonstrate teamwork, respect, service excellence, and professionalism within the team.

 

What the role requires:

• Strong written and verbal communication skills.
• University degree or three‑year college diploma, plus 2–3 years of relevant experience, preferably in Para‑Transit scheduling, or the automotive or heavy equipment fleet industry
• An equivalent combination of education and experience will be considered.
• Demonstrated knowledge of corporate policies, procedures, and relevant legislation (e.g., Occupational Health and Safety Act, WHMIS, Highway Traffic Act).
• Ability to consider peak travel periods, holidays, special events, and construction impacts when planning routes, with a focus on time and cost efficiency.
• Strong understanding of multimodal transportation principles, including transit planning and mapping.
• Advanced experience with Trapeze transit scheduling software is considered an asset.
• A satisfactory Level 1 Criminal Record Check obtained directly from a police station (third-party background checks will not be accepted)

Join us—be bold, think big, and help shape a better tomorrow.

 

Perks That Make Work Fun (and Your Life Easier)!

 

At Peel Region, we believe in taking care of you. Here's what you'll enjoy when you join our team:

 

Top-Notch Benefits: Comprehensive Health, Dental, and Vision plan (yes, even psychological health coverage) — starting on your very first day!

OMERS Pension Plan: Automatic enrolment to help secure your future with peace of mind.

Vacation Time That Grows: Start with 3 weeks of vacation per year— because work-life balance is important!

Personal Days Just for You: Enjoy 3 paid personal days and floating holidays to recharge whenever you need.

Wellness First: Flexible hours to fit your lifestyle and prioritize your health and well-being.

Performance Pays Off: Annual performance reviews with merit increases — your hard work is recognized and rewarded!

Supportive, Respectful Culture: Work in an environment where leadership truly cares and inclusivity is celebrated.

Learning & Growth: Access to tuition reimbursement and tons of development resources to keep you growing — whether in your career or on a personal level.

 

We’ve got you covered — because we know happy, healthy people do their best work! 🎉

 

Work Mode & Job Location: In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected along with occasional travel to attend site inspections or meetings at Regional facilities or as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time. 

 

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.

 

Interview: Our recruitment process may include video conference technology.   

 

Kindly ensure to regularly monitor your spam and junk email folders, as important communications may be directed there. 

 

Peel Region remains committed to uninterrupted service delivery during the transition outlined in the Peel Transition Implementation Act, 2024, introduced by the Ontario government on December 12, 2024. If passed, this legislation would transfer responsibility for regional roads and stormwater infrastructure to Brampton, Caledon, and Mississauga by July 1, 2027, or as determined by the Minister. Waste Collection in Mississauga, Brampton and Caledon would also transfer to the cities of Mississauga, Brampton and the Town of Caledon on October 1, 2027. Peel Region will continue to manage Community Recycling Centres (CRC) along with transfer, processing, and disposal services. Peel Region continues to offer meaningful opportunities for skilled professionals to make a lasting impact during this period of change and beyond. For more details, visit peelregion.ca/transition

 

If this opportunity matches your qualifications and experience, please apply on-line. 

 

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon.  Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

  

We’re working to create a community that is safe, inclusive, and accessible.  A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

 

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support. 

 

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

 

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.

Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca 

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.