Loyalty Marketing Coordinator at Regal in Knoxville, TN

The Loyalty Coordinator is the “behind-the-scenes producer,” keeping loyalty and subscription initiatives running smoothly coordinating projects, aligning cross-functional teams like an ensemble cast, and ensuring timelines, updates, and communications stay on track. This role helps turn plans into polished “productions,” supporting reporting and presentations while helping each initiative launch with the energy of a blockbuster opening weekend.

What will you be doing?

• Coordinate and execute loyalty and subscription program initiatives, ensuring projects stay on track from planning through launch.
• Manage project timelines and deliverables using tools like Monday.com, tracking milestones, dependencies, and risks.
• Partner cross-functionally with Marketing, Operations, Technology, Finance, Guest Services, and external vendors to drive alignment and execution.
• Develop executive-ready presentations and support business reviews, program updates, and strategic recommendations.
• Facilitate communication across teams, ensuring clear updates, follow-ups, and accountability on key initiatives.
• Support reporting and analytics, including compiling performance metrics, maintaining dashboards, and organizing data for insights.
• Provide operational and administrative support, including meeting coordination, documentation, vendor management, and process improvements.

About you

• Bachelor's degree in Marketing, Business Administration, Communications, or related field preferred.
• 1-3 years of experience in project coordination, marketing, loyalty programs, customer engagement, or related business functions.
• Strong proficiency in Microsoft PowerPoint, Excel, Word, and Teams.
• Experience using project management tools such as Monday.com, Asana, Trello, or similar platforms.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
• High attention to detail and commitment to accuracy.
• You will be a great fit if our values resonate with you: We Create, We Perform, We Inspire. Read more about them here - About us

About Regal

Regal Cinemas – where movie magic meets unforgettable experiences!

At Regal Cinemas, part of Regal Cineworld, each day is a celebration of everything film and entertainment. From the first popcorn crunch to the closing credits, we’re all about creating moments that spark joy, laughter, and a little bit of movie magic.

With over 7,600 screens across 625 locations in 9 countries, including Cineworld, Picturehouse, Cinema City, Yes Planet, and Regal Cinemas right here in the US - we bring the joy of movies to millions.

Based out of our buzzing Theatre Support Office in Knoxville, Tennessee, we offer a variety of roles with a mix of hybrid, field-based, or remote working options, depending on the role.

What really makes Regal shine? Our people. We’re passionate about supporting your growth and helping you carve out your dream career within the Regal Cineworld family. Fancy joining us on this epic film adventure? Dive into the Regal stories and see what life’s like behind the scenes of the big screen!

Read more about the Regal culture here – Regal Careers

Our Benefits

• Discretionary annual bonus
• Free movie passes and discounted concessions at any Regal location
• Paid vacation time and sick leave to support a healthy work-life balance
• Eligibility to participate in our 401(k) retirement plan with company match after age 21 and one month of service
• Summer half-day Fridays during the summer season
• Medical and prescription coverage, with company contributions toward the cost
• Company-paid life insurance and disability insurance at no cost to employees
• Dental, vision, and supplemental life insurance options available for employees and their dependents
• Additional coverage options including accident, critical illness, and hospital indemnity insurance

Inclusion & Belonging

At Regal Cineworld, we believe our strength comes from the diversity of our people. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. Our commitment to inclusion and belonging embraces all aspects of identity, including gender, ethnicity, age, disability, sexual orientation, religion, and background.

We take pride in creating an environment where differences are celebrated and everyone has equal opportunities to succeed. Our hiring process is designed to be fair and accessible, welcoming applicants from all backgrounds. If you need any accommodations during the hiring process or in the workplace to support your needs, please contact the Talent team.

If you have any questions about this role or working at Regal Cineworld Group please contact careers@regalcineworld.com. We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible