Reformation→
Visual Merchandising Associate, Part Time… at Reformation · New York…
Entry LevelOn-sitePart-timeNew York City$33k–$52k/yr
Skills
visual merchandisingcustomer servicepassion for brandprofessional maturityleadership skills
Job Description
Summary: Reformation is a sustainable fashion brand dedicated to bringing eco-friendly clothing to consumers. The Visual Merchandising Associate will maintain high visual merchandising standards in-store, support strategies to drive traffic and sales, and enhance the customer experience through effective product presentation and organization.
Responsibilities:
- Ensure accurate and impactful product presentation including dressing room outfits, mannequin dressing and foldings following all corporate visual guidelines and weekly directives
- Complete Go Lives weekly in an organized and timely manner following Visual Merchandising guidelines
- Ensure all VM equipment and props are in good condition and located in one central location in the stockroom
- Oversee VM recovery efforts, including swapping out low lines, moving slow sellers to hot spots, removing duplicates, and replenishing empty notches during the day
- Facilitate an efficient shipment processing system in which product is placed promptly in order to maximise sales
- As an associate, ensure the customer is always a priority and that tasks do not impact customer service
- Ensure cleanliness and organization of the sales floor, fitting rooms and windows
- Share feedback, insights and ideas with VM Manager weekly
- Contributes to positive team morale by living our values
- Weekly on Monday walkthrough with the Store Manager, utilizing the Customer Experience Tool to score the VM. The score is then shared with the Visual Manager and together you will work on an action plan
- In the case of newness arriving on days off, plan for placement of upcoming products in advance by utilizing the RAV and Inbound Shipment Report. Ensure this is shared with the management team
- Partner with leadership to ensure shipment is completed within 24 hour SLA. This includes processed, steamed and placed accordingly in the stock room
- Place all newness on the shop floor as soon as it is processed. Placement must be carefully chosen, following each rack’s story
- Be informed of all items that are directed RTVs, remove these from the shop floor and replace them accordingly
- Expertly analyze the RAV report and Looker dashboards to provide data-driven insights that directly inform decision making
- Analyze business weekly using company reporting tools to identify product opportunities. This includes the Retail Store Performance, RX Style Conversion and Retail Ops Report on Looker
Required Qualifications:
- Passionate about the Reformation brand
- Minimum 6 months working at Reformation
- Strong communication skills
- Strong organizational and time management skills
- Strong VM skills
- Proven team player with leadership skills
- Strong interpersonal skills and professional maturity
- Uphold time and attendance policy
- Bring an ambitious and passionate attitude to work daily
- Understand the core values and culture of Reformation and reflect these in all efforts
- Maintain and uphold a professional, healthy, and productive work environment
- Available to work a minimum of 35 hours per week
- Available to work a minimum of 5 days per week, Fridays and weekends included
- Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)
Preferred Qualifications:
- 1+ years relevant experience in a fast paced, creative service environment
- Familiarity with the user functionality of desktop, mobile, tablet and digital technologies
- Experience working with a sales or retail organization and/or operationally intensive business
- Ability to work in a fast-paced setting
- Strong interpersonal skills and the ability to interact effectively with diverse personalities
- Driven approach to take on new challenges with the self-motivation for your work and career
Required Skills: Visual Merchandising
Nice-to-Have Skills: Customer Service, Passion for Brand, Professional Maturity, Leadership Skills
Benefits: Employer-sponsored private medical, dental, and vision insurance, Commuter benefits, Competitive paid time off policies including vacation, sick leave, and company holidays, Retirement planning support, Access to fertility care support through Carrot, Up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment, Donate to community efforts on a yearly basis, Clothing discount, Culture events (like our annual Ref Values week and Volunteer Time Off)
Benefits
Employer-sponsored private medical, dental, and vision insurance
Commuter benefits
Competitive paid time off policies including vacation, sick leave, and company holidays
Retirement planning support
Access to fertility care support through Carrot
Up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment
Donate to community efforts on a yearly basis
Clothing discount
Culture events (like our annual Ref Values week and Volunteer Time Off)