Sales Associate, Full Time - Soho, New York at Reformation in Soho, NY

Summary: Reformation is a sustainable fashion brand on a mission to bring eco-friendly clothing to everyone. They are seeking a Sales Associate who will be responsible for meeting sales goals, providing excellent customer service, and acting as a brand ambassador to promote sustainability. Responsibilities: - Consistently meet and exceed sales goals - Assist in clientele generation through customer engagement - Contribute to an in-store experience for customers that both surprises and delights them - Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships - Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability - Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS - Understand the need for consistent inventory accuracy and controls in store - Contribute to Loss Prevention in all areas of the business - Uphold time and attendance policy - Ensure the selling floor reflects the brand and concept standards at all times - Share your deep knowledge about our product with genuine enthusiasm - Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better - Help ensure that the store environment is inspiring and our product is easily accessible - Understand the core values and culture of Reformation and reflect these in all efforts - Maintain and uphold a professional, healthy, and productive work environment - Be a leader among your peers - consistently deliver results at the highest level with sales, customer experience and clienteling - Serve as an expert resource - provide expertise on brand, key customer issues, and partner with peers to provide support Required Qualifications: - Available to work a minimum of 30 hours per week, but up to 40 hours per week - Daily open availability across a full 7 day work week - Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business) - Experience working with a sales or retail organization and/or operationally intensive business - Ability to work in a fast-paced setting - Strong interpersonal skills and the ability to interact effectively with diverse personalities - Driven approach to take on new challenges with the self-motivation for your work and career Preferred Qualifications: - Be a leader among your peers - consistently deliver results at the highest level with sales, customer experience and clienteling - Serve as an expert resource - provide expertise on brand, key customer issues, and partner with peers to provide support Required Skills: Sales, Customer experience, Inventory accuracy, Loss prevention Benefits: Employer-sponsored private medical, dental, and vision insurance, Commuter benefits to help support your travel to and from work, Competitive paid time off policies including vacation, sick leave, and company holidays, Retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds, Access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment, Donate to community efforts on a yearly basis, Clothing discount, Culture events (like our annual Ref Values week and Volunteer Time Off)