Redwood Smoke Shack→
FRONT OF THE HOUSE MANAGER at Redwood Smoke Shack in Suffolk, VA
Mid LevelOn-siteFull-timeSuffolk, VA
Skills
restaurant managementlabor controlschedulinginventory managementsales managementupsellingleadershipdetail-orientedreliabilityorganizationnumbers-driven mindsetpressure managementconfidenceresourcefulnessteamworkingverbal communicationproblem-solvingexecutive skillsfast casual restaurant experiencebbq restaurant experience
Job Description
WE’RE EXPANDING.
FRONT OF HOUSE MANAGER WANTED.
For a New Redwood Smoke Shack Location in Virginia
And we need someone who can run the front like it.
We’re growing. New location. Bigger vision. Same standards.
We’re looking for an experienced Front of House Manager who can:
- Lead a team with confidence (not ego)
- Run high-volume shifts without losing hospitality
- Drive sales, PPA & labor like a business owner
- Keep standards tight — food, service, cleanliness, culture
- Build a team that people want to work with
What You’ll Be Responsible For
Daily Operations
- Oversee all FOH shifts. Responsible for every aspect of everyday supervision
- Ensure smooth service during peak volume
- Maintain Redwood hospitality standards
- Resolve guest concerns professionally & fast
Leadership
- Train & develop FOH team members
- Hold team accountable to performance standards
- Create a positive but disciplined work environment
- Set the tone every single shift
- Take care of stock, staff, and sales management
Business Performance
- Labor control & scheduling
- Increasing average check & upselling culture
- Managing online reviews & guest experience
- Hitting revenue targets
- Inventory & food ordering
What We’re Looking For
- 2+ years restaurant management experience
- High-volume fast casual or BBQ experience preferred
- Strong leadership presence
- Detail-oriented & reliable
- Organized & numbers-driven
- Can handle pressure without panic
- Understands that hospitality is not optional
- Confidence
- Resourcefulness
- Organizational skills
- Teamworking skills
- Verbal communication skills
- Problem-solving skills
- Executive skills
If you’ve run a dining room before — and actually owned it — we want to talk.
Compensation & Growth
- Competitive salary (based on experience)
- Performance bonuses
- Real growth opportunity with expansion
- Be part of building a new store from the ground up
This is not a babysitting position.
This is a leadership role.
Work schedule
- Weekend availability
- 10 hour shift
- Day shift
- Night shift
- 8 hour shift
Supplemental pay
- Bonus pay
Benefits
- Paid time off
- 401(k)
- 401(k) matching
- Employee discount
- Paid training
Benefits
Paid time off
401(k)
401(k) matching
Employee discount
Paid training
Performance bonuses
Bonus pay