Carrier Development Representative at Redwood Logistics in Chicago, IL

Summary: Redwood Logistics is recognized for its innovative supply chain technology and expertise in logistics execution. The Carrier Development Representative will identify and develop strong business relationships with service providers to maximize profitability and ensure customer satisfaction while maintaining operational excellence. Responsibilities: - Expand knowledge of transportation industry within carrier sales and Redwood operations - Build and maintain new and current strategic carrier profiles through research and networking and aligning Redwood truckload sales opportunities - Actively engage carrier partners primarily by phone, targeting 80+ dials per day - Build understanding of macro-market conditions and how it has an impact on truckload rates and capacity - Learn to and negotiate freight rates to motor carriers to maximize profitability on a daily, weekly, monthly, quarterly basis - Coordinate available customer freight with available motor carrier equipment, while utilizing Redwoods internal postings - Consistently provide service and support to motor carriers to build the business relationship - Learn and execute to Redwood’s level of exceptional customer service and resolve issues timely when needed - Track and monitor shipments to proactively address any issues or delays during transit - Verify all freight charges, confirm receipt of Bill of Lading, and resolve all payables discrepancies prior to final payment to motor carrier - Monitor Bill of Lading discrepancies to ensure proper return of commodity is arranged, as necessary - Research, contact, and develop new carrier relationships to leverage a portfolio of carrier networks to introduce new capacity to customer sales opportunities Required Qualifications: - Excellent communication, networking, negotiation and problem-solving skills - Results-driven - Thrives in a fast-paced environment - Flexible; ability to change focus quickly to meet the demands of market conditions and/or company needs Preferred Qualifications: - Sales, foodservice industry, or similar experience a plus Required Skills: Freight brokerage, Transportation industry knowledge, Carrier sales, Freight rate negotiation, Shipment tracking, Bill of Lading verification Benefits: A vibrant office in the heart of Bucktown off Elston Ave, just a short walk from the Metra/Clybourn station., Access to experts and resources for your Learning & Development journey, Opportunity for internal mobility, Employee referral bonus program, Employee Resource Groups (ERGs), Annual fundraising and volunteer events to give back to communities, Paid time off, floating holidays, time off to volunteer and rollover, Paid parental leave, Medical, dental, vision and 401k plans (with match), Flexible spending account, mass transit and dependent care plans available, Health savings account, with a annual company contribution for plan participants, Short-term and long-term disability; life insurance policies subsidized by company, Additional benefits including pet insurance, accident care, access to legal advice and more, This is a full-time position with a hybrid schedule following completion of our training program., Team members work onsite Monday through Friday during the initial training pod period. After successfully graduating from training, the schedule transitions to four days in the office and one remote workday each week., Standard hours are 7:00 AM – 4:00 PM or 8:00 AM – 5:00 PM with a one-hour break. Additional flexibility may be available based on team coverage needs