Lube and Tire Technician Chevy at Redlands… · Redlands

Experienced Automotive Tire and Lube Technician

Experienced Only!

We are a family owned and operated Chevrolet Dealership that has provided a high level of automotive service for our surrounding communities for over 37 years! We perform automotive repair and maintenance on all GM makes and models.

We offer Factory and instore training for future advancement within the dealership.

Experienced Tire and Lube Technician Qualifications:

• Two years or more previous automotive tire and lube technician experience.
• Ability to be on your feet for long periods of time.
• Ability to follow processes to ensure quality and safety
• Must pass a drug test
• Must pass a physical
• Valid driver's license and a good driving record.
• Must display good judgment.

Experienced Tire and Lube Technician Responsibilities:

As an Automotive Tire and Lube Technician you will perform vehicle maintenance as assigned in accordance with dealer and factory standards.

• Performing vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
• Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Documenting work performed on each vehicle on the repair order.
• Providing an exceptional customer experience to drive loyalty

Experienced Tire and Lube Technician Benefits:

• Excellent Pay
• Monthly Bonus
• Paid Vacation
• 401k Retirement Plan
• Health and Dental Insurance
• Manufacture Training
• Career Advancement

Job Type: Full-time

Required experience:

• Automotive Tire and Lube Technician: 2 year

Job Type: Full-time

Qualifications

Licenses

Driver's License

Other Licenses

Other

Ability to read and comprehend instructions and information.

Professional personal appearance.

Excellent communication skills.

Ability to meet company's production and quality standards.

Physical Requirements

Surroundings

move throughout the company facility for most of the shift.

spend time outdoors in the weather and elements.

Sitting

infrequently

Standing

for prolonged periods

Walking

on a regular basis

Bending, twisting and/or stooping

on a regular basis

Kneeling and/or Squatting

on a regular basis

Lifting

over 50 lbs

on a regular basis

Reaching and/or lifting overhead

on a regular basis

for prolonged periods

Climbing

stairs

ladders

Repetitive hand/finger movement

on a regular basis

for prolonged periods

Grasping/grabbing with hands

on a regular basis

for prolonged periods

Pushing and Pulling

on a regular basis

Expectations

General Expectations

Devote himself/herself to insuring satisfaction to customers.

Determine management, production and quality requirements by asking questions and listening.

Attend company meetings as required.

Maintain a follow-up system that encourages follow through with assigned projects.

Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.

Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

Understand the terminology of the business and keep abreast of technology changes in products and services.

Know and understand the federal, state and local requirements which govern the company’s business.

Follow lawful directions from supervisors.

Understand and follow work rules and procedures.

Participate in performance management.

Interact well with others and be a positive influence on employee morale.

Uphold the company’s non-disclosure and confidentiality policies and agreements.

Work evening, weekend and holiday work hours as required.

Job-Specific Expectations

Meet your daily and monthly flag hour objections set by management.

Complete repair and service work in accord with factory specified Strategy Based Diagnostic Procedure.

Provide excellent customer service for all customers both external and internal including dependable vehicle service.

Receive service assignments from the service dispatcher or service management and complete them in the order instructed.

Finish repair work in the allotted time. Constantly increase efficiency skill level.

Request parts for the job as soon as it is determined that they are needed.

Inform service writer of supplemental work required or of any delays to estimated completion time as soon as they are ascertained, so the customer can receive up to date information.

Aid service writer in writing up work orders, test riding, customer interaction, or any other concerns need to guarantee customer satisfaction.

Maintain a clean work area and assist in keeping the shop neat and organized.

When the job is completed, make sure the proper paperwork is completed and filed.

Stay current with technical qualifications by finishing any required training programs.

Maintain the vehicle so that it is cleaner than when the customer dropped it off.

Reduce return repairs, if they do occur, complete them quickly and adequately.

Fallow the manufactures strategy based diagnostic procedures on all repairs.

Use the Dealerships Service Price Guide for repair estimates.

Quality control your repair work to assure all vehicles are repaired right on the first service visit.

Attend Factory sponsored training classes.

Call upon the Shop Foreman for assistsnce when the need arises.

Supervise work of apprentice technicians assigned to you.

Complete a Multi-Point Vehicle Inspection on every vehicle assigned to you.