RedIron→
Senior Platform Implementation Engineer at RedIron · London
Skills
Job Description
Company Description
We are a retail systems integrator and software provider that helps you design, implement, integrate and maintain any major retail software platform - legacy or cutting edge.
Clients engage us when They want to dramatically improve their client experience without having the endure the cost and risk of replacing a core retail IT system. They need to achieve business outcomes leveraging ancient legacy systems AND cutting-edge technologies.
Our depth, experience and FOCUS on the retail industry make us unique and different in this space. We have completed over 1,000 technology projects in North American retail and bring that experience and expertise to each new one.
Job Description
Demonstrate ability to plan, de-conflict, and manage implementation activities for projects
Assist in Operations to Service handoff documents to support (Work more closely with QA and become a TA)
Handle customer User Acceptance, Outage Notification, and Change Control procedures and documentation
Process design conversations, keeping with best practices
Analyze system and compile system changes for performance tuning and adjustments needed by software or customer needs
Participates in the examination of the feasibility of projects during the project preparation phase for technical content and gaps
Coordinates the entrusted priority investment projects during the project implementation phase
Improve software to meet customer’s business needs and follow best practices
Manages and coordinates the work of subordinates during the project implementation phase, develops effective cooperation with businesses and functional organizations
Inspect changes before the customer performs user acceptance testing
Record and manage customer-specific implementation needs and requests
Coordinate with customers to resolve issues
Solid understanding of IT security best practice
Qualifications
Bachelor's Degree or Diploma usually in computer science, computer systems engineering, software engineering or mathematics or Completion of a college program in computer science is usually required.
Communication skills - both written and presentation skills
Be accountable and with a strong sense of ownership
Review system issues and act on them
Client-facing problem solver with a strong technical background
Manage Configure changes and upgrade software systems
Demonstrate the ability to communicate technical concepts
Demonstrate the ability to act independently while working with remote hands
Strong Project Management and Communication skills with the ability to work closely with Team members
Proficiency in Linux, SQL, Jira, Git/BitBucket, AWS, OCI, and other cloud platforms
Commercial Deployment Automation Tools
Technical documentation
Responsible for implementing, maintaining, and updating new and existing applications for customers
Knowledge in build systems support Jenkins/Bamboo/Maven
Monitor and troubleshoot critical customer infrastructure
Handle customer request priorities
Additional Information
Our employee benefits package will take effect after a 90 day probation period, including medical, dental, vision, 401k or RRSP matching.