People Operations Specialist… at Redirect Health · Phoenix

Healthcare shouldn’t be something you worry about when it comes to taking care of your family.

That’s why when you join our team, your healthcare costs $0 out of your paycheck—and the same is true for your spouse and children.

No monthly premiums. No deductibles. No surprise medical bills.

Most team members avoid tens of thousands of dollars in healthcare costs compared to traditional health plans.

This isn’t a perk. It’s part of our mission.

Who We Are

Redirect Health exists to make healthcare affordable for small businesses and people who can’t afford traditional employer insurance.

We help real people navigate a system that is often confusing, expensive, and frustrating—and we do it with empathy, accountability, and simplicity.

If you want your work to matter to families every single day, you’ll find purpose here.

How We Work (Our Core Values in Action)

At Redirect Health, our values guide how we show up for each other, our clients, and our members.

We do our best work when we:

Obsess Over People We are always helpful, friendly, and human.

Own It to Completion If we take something on, we see it through.

Always Improve & Adapt We learn quickly and adjust without ego.

Always Start with “Yes, We Can Help You” We lead with solutions and figure out the rest.

Succeed as a Team We win together through trust and collaboration.

Detest Waste & Unnecessary Complexity We remove friction so we can focus on what truly helps people.

If these values resonate with you, you’ll feel at home here.

About This Role

At Redirect Health, we believe the experience someone has joining a company matters just as much as the work they do once they arrive.

The People Operations Specialist plays a key role in attracting great people to our team and ensuring every new team member feels welcomed, supported, and excited to be here from day one.

In this role, you’ll partner with the Director of People Operations to support recruiting efforts and create an exceptional onboarding experience for new team members. You’ll help candidates navigate the hiring process, coordinate interviews, and ensure every interaction with Redirect Health reflects our culture and values.

You’ll also serve as an approachable, in-office presence for new team members—someone they can rely on for guidance as they begin their journey with the company.

This is a great role for someone who:

• Loves meeting and engaging with people
• Enjoys helping candidates feel excited about joining a team
• Gets energy from organizing and coordinating hiring processes
• Wants to help shape a welcoming, people-first team member experience

What You’ll Do

In this role, you will:

• Recruiting Support
• Partner with the Director of People Operations and hiring managers to support recruiting efforts
• Coordinate interviews and manage scheduling with candidates and interview teams
• Maintain clear and timely communication with candidates throughout the hiring process
• Ensure every candidate interaction reflects a positive, professional experience
• Support job posting management and recruiting coordination across roles

Onboarding & New Team Member Experience

• Coordinate and lead onboarding for new team members
• Ensure new team members are set up for success before their first day
• Facilitate orientation and help new team members understand company culture, expectations, and resources
• Serve as a welcoming point of contact for new team members as they get started
• Continuously improve the onboarding experience to make it engaging, clear, and supportive

Culture & Experience

• Be a visible, approachable presence in the office
• Help create a welcoming and supportive environment for new and existing team members
• Partner with the Director of People Operations on initiatives that strengthen team member experience and culture

How Success Is Measured

Success in this role means:

• Candidates have a smooth, positive hiring experience
• New team members feel welcomed, prepared, and excited to start
• Hiring processes run efficiently and smoothly
• Team members view People Operations as approachable and supportive

What We’re Looking For

We’re looking for someone who:

• Has experience in recruiting, HR coordination, talent operations, or People Operations
• Enjoys working directly with candidates and new team members
• Is highly organized and comfortable managing multiple hiring processes
• Is friendly, upbeat, and confident engaging with people in person
• Communicates clearly and professionally
• Takes ownership and follows through on tasks
• Loves creating great experiences for others

Why Join Redirect Health

What “Free Healthcare” Actually Means

When we say free, we mean $0 out of your paycheck and $0 when you need care:

• $0 monthly premiums
• $0 to add your spouse or children
• $0 deductibles (we reimburse them)
• $0 out-of-pocket maximums

This benefit alone can save families tens of thousands of dollars.

What You’ll Earn

• Starting Salary: $50,000
• FREE healthcare for you and your entire family
• Dental & Vision insurance
• Paid time off & sick time
• 401(k) access
• A mission-driven team that believes in doing the right thing

Ready to Make a Difference?

If you’re looking for more than just a job—and want to help reshape how healthcare works for families—we’d love to hear from you.