Senior Security Engineer at RedHelm in Remote

RedHelm is redefining what it means to be a technology partner. We deliver industry-leading offensive and defensive cybersecurity alongside full-stack IT services that are integrated by design — protecting, powering, and accelerating our clients’ success. Our teams operate at the intersection of security and technology, combining deep technical expertise with a holistic, client-centered approach. By aligning security strategy, infrastructure, and operational excellence, we help organizations stay resilient in an increasingly complex threat landscape. At RedHelm, we are building an environment where innovation, accountability, and collaboration drive meaningful outcomes, both for our clients and for the professionals who support them. Role Overview The Senior Security Engineer is responsible for leading the design, implementation, and ongoing optimization of RedHelm’s security solutions across client and internal environments. This role serves as a technical subject matter expert across core SOC technologies, owning complex implementations from initiation through completion while supporting escalations and driving continuous improvement. The ideal candidate brings deep technical expertise, strong problem-solving capabilities, and the ability to operate independently in a fast-paced, client-facing environment. This individual will also play a key role in mentoring SOC analysts, advancing security capabilities, and ensuring consistent, high-quality service delivery. Role Focus Primary Objective: Lead implementation and optimization of security solutions across client environments Approach: Technical leadership, proactive problem-solving, and continuous improvement Core Skills: Security architecture, implementation, escalation support, and client communication Success Metrics: Successful deployments, system performance, incident resolution, and client satisfaction Challenges: Managing complex environments, supporting escalations, and staying ahead of evolving threats Main Responsibilities Security Engineering & Implementation Lead end-to-end implementation of security solutions across client environments Design and build scalable implementation strategies and frameworks Perform system upgrades, maintenance, and optimization across shared environments Evaluate and test new technologies, tools, and solutions Maintain and enhance SOAR platforms, including integrations and playbooks Technical Leadership & Escalation Support Serve as SME across endpoint security, SIEM, segmentation, and network security technologies Act as escalation point for Tier 3+ incidents and complex technical issues Support SOC analysts during onboarding, implementations, and incident response Lead proof of concepts (POCs) and technical evaluations Provide advanced consulting support for high-impact client engagements Client Engagement & Consulting Conduct client demonstrations and technical presentations Assess customer environments and recommend security improvements Perform health checks, rule set reviews, and security assessments Build and maintain trusted relationships with technical stakeholders Deliver clear, accurate communication to both technical and non-technical audiences SOC & Incident Response Support Assist in incident response efforts and high-severity security events Support deployment strategies and security frameworks Act as secondary escalation point for incident response when needed Respond to alerts, events, and incidents in accordance with defined procedures Operational Excellence & Continuous Improvement Document all implementations, incidents, and processes thoroughly and accurately Identify gaps in customer environments and recommend enhancements Stay current on emerging threats, vulnerabilities, and industry trends Collaborate with vendors on product roadmaps, features, and improvements Contribute to SOC documentation, processes, and best practices Compliance & Security Standards Ensure adherence to all Information Security and Privacy Policies Maintain confidentiality and integrity of client data at all times Enforce security and operational controls to protect client environments Required Experience 5–8+ years of experience in security engineering or SOC Experience working in a managed services or multi-client environment preferred Proven experience implementing and supporting enterprise security solutions Hands-on experience with incident response and escalation support Background in system administration, networking, or infrastructure engineering Required Skills Strong technical expertise across security tools and platforms (SIEM, EDR, SOAR, firewalls, IDS/IPS) Solid understanding of networking, infrastructure, and security architecture Experience with scripting or programming (Python, PowerShell, Bash, etc.) Strong analytical and problem-solving capabilities Ability to lead complex technical projects independently Excellent communication skills, both client-facing and internal Ability to thrive in a fast-paced, high-pressure environment Strong documentation and process discipline Required Qualifications and Certifications Bachelor’s degree in a related field or equivalent practical experience Relevant security certifications preferred (e.g., CISSP, CEH, Security+, GIAC) Valid driver’s license and reliable transportation (if applicable) Willingness to participate in on-call rotation (24/7 support environment) Ability to travel as needed Additional Information Must undergo and pass federal and state background checks and credit checks Compensation Competitive annual salary of $115,000 KPIs / Metrics Successful implementation and deployment of security solutions Incident resolution time and escalation effectiveness System uptime, performance, and optimization improvements Client satisfaction and retention Quality and completeness of documentation Contribution to SOC process improvements and knowledge sharing Information Security & Data Privacy Responsibility All employees are responsible for adhering to company Information Security and Privacy Policies and ensuring that all applicable procedures are consistently followed. This includes safeguarding client and company data to maintain its security, availability, and confidentiality, and upholding all legal and regulatory obligations related to data protection. Employees are expected to perform their duties in a manner that prevents security breaches or incidents that compromise business operations, client data, client data, or the company’s financial and operational standing. Why Join Us This is an exciting time to join RedHelm as we continue to grow and innovate as a full-stack technology partner. Our integrated approach to offensive security, defensive operations, and IT services creates opportunities to work on complex challenges that directly impact the organizations we serve. As we expand our capabilities and footprint, our team members play a meaningful role in shaping what comes next. We are equally committed to investing in our people. We believe in a culture where we care about individuals not just for their professional ambitions, but for their personal goals as well. We recognize that work is part of a larger purpose in each person’s life, and that philosophy drives how we support growth, flexibility, and long-term development across our organization. We offer a comprehensive and competitive benefits package designed to support both career progression and personal wellbeing, including medical, dental, and vision coverage, a 401(k) program, paid time off, floating holidays, and paid holidays. More importantly, we provide an environment where you can build meaningful expertise, contribute to forward-thinking solutions, and grow alongside a company that is actively shaping its future.