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Technical Content Marketing Writer, Developer… at Red Hat · Raleigh
Skills
Job Description
About the role:
The Technical Content Marketing Writer, Developer Advocate plays a critical, high-impact role in educating the developer community about Red Hat's technologies, primarily focusing on RHEL, Ansible, OpenShift, and AI products. This position blends deep technical knowledge with exceptional communication skills to create compelling and accessible learning content.
You will act as a bridge between complex engineering concepts and the end-user, prioritizing the creation and maintenance of learning paths that enable developers to quickly and effectively adopt Red Hat solutions. The ideal candidate is comfortable participating in feedback loops between users and product teams. The ideal candidate has a developer advocate background, a passion for writing, and thrives in a results-oriented environment.
What you will do:
Content creation & maintenance: Create and regularly update technical learning paths for Red Hat products, ensuring technical accuracy and clarity. This includes developing introductory material that is accessible to new users.
Technical expertise: Stay current with the constant influx of new technologies, programming languages (JavaScript, YAML, Python, etc), and software development principles to ensure content is relevant and forward-looking.
Cross-functional collaboration: Work closely with key stakeholders across the organization.
Community engagement: Monitor and engage with solutions architects and various product internal Slack channels to gather information, offer assistance, and identify emerging content needs.
Strategic prioritization: Apply foresight and knowledge of current industry trends, user data, and Red Hat's global marketing goals and market position to help the team strategically select and prioritize which learning paths to develop.
Advocacy & outreach: Occasionally assist with high-impact demonstrations of products and technologies like virtualization, Linux and Windows containers, or automation for a variety of industry verticals.
What you will bring:
Software development background: Essential understanding of modern software development principles; proficiency in multiple programming languages is highly desirable, with the ability to quickly adapt and learn new technologies.
OpenShift/Containerization knowledge: Practical experience or strong foundational knowledge of Kubernetes and/or OpenShift container technology is crucial.
Platform flexibility: Proven ability to work effectively across diverse (Mac, Linux, and/or Windows) development environments, with a strong commitment to serving the large developer audience.
Soft skills and experience
Exceptional communication & writing: Superior written and verbal communication skills; a background in journalism or other fast-paced writing is a strong plus. Must excel at storytelling, balancing professional instruction with humanity and humor.
"People skills" & collaboration: The ability to effectively collaborate with engineers, developer advocates, and other teams. Must be comfortable admitting knowledge gaps and proactively seeking help and solutions.
Clarity and detail: Commitment to clearly documenting all prerequisites and technical setup requirements (e.g., Git, specific software versions) to ensure user success.
Curiosity and adaptability: A high degree of curiosity and the willingness to learn where to find solutions to technical challenges.
Independent work ethic: Ability to manage time effectively, focus, and work autonomously, while maintaining accountability to your team for results.
Ideal candidate profile
Proven experience as a Developer Advocate or in a similar technical writing/content creation role.
Someone who enjoys content creation and writing but seeks a role with reduced travel compared to traditional developer advocacy.
A candidate who thrives in a scrum-focused collaborative team environment, that values autonomy, and holds themself and team members/stakeholders accountable for deliverables.
Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Benefits
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.