HR Manager at Red Deer Resort & Casino in Red Deer, Alberta, CA

Red Deer Resort & Casino is home to one of Central Alberta’s largest hospitality destinations. Featuring a hotel, conference centre, restaurants, and a full-service casino, we serve thousands of guests each month. Our team is committed to delivering exceptional experiences while fostering a workplace built on professionalism, accountability, and respect.

About the Role

Serve as the on-site HR Business Partner to Resort & Casino leadership, providing hands-on HR leadership with a focus on employee relations, workforce effectiveness, and regulatory compliance in a fast-paced hospitality and gaming environment.

Key Responsibilities

• Act as a trusted HR Business Partner to GMs and operational leaders, aligning people strategies with business needs.
• Lead recruitment, onboarding, and retention strategies for Resort & Casino.
• Partner with GMs on workforce planning, scheduling, and employee relations.
• Oversee property-specific HR staff, providing coaching and direction.
• Ensure compliance with gaming regulations, hospitality standards, and employment law.
• Support investigations, grievances, and conflict resolution.
• Foster employee engagement, recognition, and training initiatives.
• Provide expert guidance on employee relations, including investigations, grievances, and conflict resolution.
• Partner with leaders on workforce planning, scheduling, and performance management.
• Ensure compliance with AGLC requirements, employment legislation, and hospitality standards.
• Drive employee engagement, recognition, and training initiatives aligned to operational priorities.

What Does Success Look Like

• Resort & Casino leaders feel supported and equipped with HR tools.
• HR staff provide consistent, reliable service.
• Recruitment and retention improve for high-turnover roles.
• Employee relations issues are resolved fairly and quickly.
• HR practices align with both Resort & Casino policies and industry standards.

Growth Path / Opportunities

• Progression into a Senior HR leadership role across OBIC.
• Development in specialized areas (labour relations, hospitality HR, compliance).
• Broader exposure to governance and corporate HR strategy.

Qualifications

• Diploma or degree in HR, Business, or Hospitality.
• 5+ years of HR experience, with exposure to hospitality or gaming preferred.
• Strong leadership and coaching experience.
• Knowledge of Alberta Employment Standards and industry-specific (AGLC) requirements.