Customer Service Advisor at RDO Equipment in Buda, TX

This individual will sell service, parts, and whole-good attachments for customer solutions, while building long-term relationships within a territory to maximize company profitability and market share. They must have strong communication skills and are expected to meet the customer’s needs and expectations.

$80,000 - $100,000 / year

Compensation & Benefits:

• Average $80,000 to $100,000+ your first year, with top earners well into six figures
• Guaranteed base salary plus commissions
• Comprehensive benefits package and a company vehicle
• Training and development, as well as opportunities to grow within the organization

Specific Duties Include: • Sell machine maintenance and repair services, repair parts, extended warranties, whole good attachments, and any other management approved products. • Maintain basic technical knowledge of RDO Equipment Co. products and services and provide technical assistance where applicable. • Use Company provided systems/tools (i.e. S2) to fully document, track, record, follow-up and capture all related sales activity in a timely and accurate manner. • Represent the company for the sale of Product Support to customers in a defined sales area. • Maintain product knowledge; understand features and benefits of all products and services potentially saleable by the company. • Be aware of competitive activity and competitive products, as well as business and industry trends. • Maintain, as directed by the manager, current and complete sales management information for all customers in the assigned territory. • Test/operate machinery at customer work site. • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook. • Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co. • Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set. • Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts. • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service. • Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements: • 1-3 years’ experience in an industry-related role with involvement in activities such as sales, service, training, or other related work. • Strong computer skills • Strong communication skills • Excellent customer service skills• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.