Pitch Hit & Run Manager (Contract) at RCX sports in Remote

At RCX Sports, we proudly serve as the premier youth sport operating partner for the NFL, NHL, MLS, MLB, NBA, and WNBA. We provide officially licensed uniforms, comprehensive resources, and dedicated support, empowering league operators to run the very best youth sports leagues and events in their communities. Our mission is grounded in the transformative power of sports. We’re dedicated to ensuring every child has the opportunity to play the game they love. By empowering league operators to effectively run and maintain their programming season after season, we’re committed to making youth sports accessible and inclusive for all.

This W-2 contract role (estimated 4–5 months, through November 15, 2026) will support the growth and success of the Pitch, Hit & Run (PHR) program through strong relationship management, operational oversight, and data-driven insights. The role serves as a key liaison to Minor League Baseball clubs and other external partners, strengthening engagement, expanding participation across all levels of the program, and ensuring a strong partner experience. By overseeing event operations, managing end-to-end data processes, and delivering actionable reporting, this role helps drive seamless execution and continuous improvement throughout the 2026 season.

Job Responsibilities:

• Own day-to-day relationship management for an assigned portfolio of MLB and MiLB clubs, driving engagement and participation through proactive outreach and consistent follow-through.
• Own outreach and activation plans across assigned geographic territories, partnering with internal stakeholders to increase local host participation and improve retention.
• Serve as a key liaison between Pitch, Hit & Run and the broader baseball and softball community, representing the program with professionalism and sound judgment.
• Execute partnership activation with organizations that operate Pitch, Hit & Run competitions, ensuring partners have what they need to drive participation and deliver a strong experience.
• Enable community-based and Little League organizations by translating program requirements into clear guidance, tools, and repeatable practices.
• Support key account and national organization relationships (for example: GameChanger, Babe Ruth Baseball, and Little League) by owning assigned deliverables, follow-ups, and coordination, in alignment with the team’s shared ownership model.
• Own the operational plan for local host events and Team Championships, including schedules, timelines, documentation, and cross-functional coordination.
• Lead Team Championships communications planning and coordination in partnership with coordinators, ensuring messaging is accurate, timely, and consistent for parents and athletes.
• Serve as an on-site operations lead for key events as needed, anticipating issues and driving resolution to ensure successful delivery.
• Serve as the day-to-day owner of the LeagueApps partnership operations, including intake, data flows, issue triage, and coordination with internal and external partners.
• Lead end-to-end data operations for participation, registration, event, and results data (including host sheets and participant sheets), partnering with coordinators and external stakeholders to ensure accuracy and timeliness.
• Serve as the point person for data-related communication, issue resolution, and system updates, escalating risk and recurring issues with clear recommendations.
• Maintain the accuracy and functionality of registration systems, reporting platforms, and event data through regular audits and continuous improvement.
• Lead results tracking and finalization, ensuring validation steps are followed and stakeholders have what they need to confirm completeness.
• Build and maintain reporting tools, dashboards, and tracking systems; package insights and recommendations for leadership to support decision-making.
• Identify trends, root causes, and opportunities to improve program execution and partner experience; propose process changes within the role’s scope.
• Collaborate cross-functionally with Events, Marketing, and PHR Coordinators to align communications, data, and execution, including marketing recognition and congratulations campaigns tied to championships.
• Represent the program at conventions and partnership events as needed (for example: ABCA, Boys & Girls Club events, and MLB partnership events).

Minimum Qualifications:

• Bachelor's Degree from an accredited college or university
• Former experience playing or coaching collegiate sports (preferably baseball or softball)
• 4–5 years of experience in event operations, relationship building, and program/partner development
• Strong understanding of the youth baseball/softball landscape
• Experience managing event data operations, registration platforms, and reporting dashboards
• Experience in partnership activation and stakeholder communications planning
• Available to work weekends and travel based on event dates
• Exceptional organizational skills, attention to detail, and proven ability to meet deadlines
• Exceptional written and oral communication skills
• Strong work ethic with team player mentality
• Experience working directly with MLB/MiLB clubs, youth sports partners, or national governing bodies (preferred)

More about the role:

• Classification: W-2 contractor (temporary assignment, estimated length 4-5 months, with a potential contract-to-hire opportunity)
• Travel: Frequent travel, 2-3 weekends per month
• Work Schedule: Monday-Friday with frequent nights and weekends
• Location: Remote role with travel required
• Compensation Structure: This is an hourly, non-exempt role with an hourly rate of $34.19/hour.
• Supervisory Responsibilities: None

Equal Employment Opportunity Statement:

RCX Sports is proud to be an equal opportunity employer. It is our policy to provide equal employment opportunities to all qualified applicants and team members without regard to their race, color, religion, sex, sexual orientation, age, national origin, disability, citizenship, veteran status, genetic information or any other status protected by applicable federal, state or local law. We will make reasonable accommodations when necessary for team members and applicants with disabilities or handicaps, provided the individual is otherwise qualified to perform the job's essential functions. Likewise, RCX Sports will comply with all legal requirements relating to accommodating religious beliefs and practices. If you believe that you require an accommodation, please contact Human Resources.

Applicants must be currently authorized to work in the United States on a full-time basis.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.