Sales Consultant at Raymour &… · Somerville

Summary: Raymour & Flanigan Furniture and Mattresses is a company that prioritizes taking care of its people to ensure customer satisfaction. The Sales Consultant role involves engaging with customers to provide personalized furniture solutions, driving sales through relationship building and consultative selling.

Responsibilities:
- Helping them find the right furniture for their home through a blend of consultative selling, genuine customer engagement, and thoughtful needs assessment
- Create a personalized buying experience that builds customer satisfaction and naturally drives sales conversion
- Grow your business by building relationships, engaging with new and existing customers, and contributing to client prospecting, lead generation, and ongoing relationship management
- Identify opportunities for upselling and cross-selling in a way that enhances the customer experience
- Build trust, deliver great service, and consistently meet goals in a fast-paced, team-oriented environment

Required Qualifications:
- A passion for customer service and creating a great customer experience
- Strong listening skills and a naturally consultative approach
- Confidence in guiding decisions, including closing sales, navigating conversations, and overcoming objections in a helpful, respectful way
- Interest or experience in building relationships that drive repeat business (client relationship management)
- Comfort working toward goals, including sales quotas, KPIs, or other performance metrics
- Flexibility to work a retail schedule (evenings, weekends, holidays)
- Comfort with technology and learning new tools
- U.S. work authorization required; visa sponsorship is not available for this position

Preferred Qualifications:
- Sales experience is great--but not required
- Experience connecting with customers, whether through retail, hospitality, service, or sales

Required Skills: Consultative Selling, Needs Assessment, Client Prospecting, Lead Generation, Relationship Management, Upselling, Cross-selling, Closing Sales, Objection Handling, Sales Quotas, Performance Metrics

Benefits: $5,000 sign-on bonus (performance-based), Health benefits, 401(k) with company match, Discretionary profit sharing, PTO, Paid training - next sales training class starting soon, Career growth and advancement opportunities, A supportive, team-focused culture