Raymour & Flanigan Furniture and Mattresses→
Sales Associate at Raymour &… · Montgomer…
Skills
Job Description
Summary: Raymour & Flanigan Furniture and Mattresses is committed to taking care of their employees to ensure excellent customer service. As a Sales Associate, you will assist customers in finding the right furniture while building relationships and driving sales through consultative selling and customer engagement.
Responsibilities:
- Helping them find the right furniture for their home through a blend of consultative selling, genuine customer engagement, and thoughtful needs assessment
- Create a personalized buying experience that builds customer satisfaction and naturally drives sales conversion
- Grow your business by building relationships, engaging with new and existing customers, and contributing to client prospecting, lead generation, and ongoing relationship management
- Identify opportunities for upselling and cross-selling in a way that enhances the customer experience
- Build trust, deliver great service, and consistently meet goals in a fast-paced, team-oriented environment
Required Qualifications:
- A passion for customer service and creating a great customer experience
- Strong listening skills and a naturally consultative approach
- Confidence in guiding decisions, including closing sales, navigating conversations, and overcoming objections in a helpful, respectful way
- Interest or experience in building relationships that drive repeat business (client relationship management)
- Comfort working toward goals, including sales quotas, KPIs, or other performance metrics
- Flexibility to work a retail schedule (evenings, weekends, holidays)
- Comfort with technology and learning new tools
- U.S. work authorization required; visa sponsorship is not available for this position
Preferred Qualifications:
- Sales experience is great--but not required
- Experience connecting with customers, whether through retail, hospitality, service, or sales
Required Skills: Consultative Selling, Needs Assessment, Sales Conversion, Client Prospecting, Lead Generation, Relationship Management, Upselling, Cross-selling, Closing Sales, Sales Quotas, Performance Metrics
Benefits: $5,000 sign-on bonus (performance-based), Health benefits, 401(k) with company match, Discretionary profit sharing, PTO, Paid training - next sales training class starting soon, Career growth and advancement opportunities, A supportive, team-focused culture