Associate, Project Operations at RAPP in Chicago - RAPP

Summary: RAPP Chicago is a global precision marketing agency seeking an Associate, Project Operations to join their Program Management team. The role involves managing internal processes, maintaining documentation, and supporting compliance requirements while fostering a collaborative team environment. Responsibilities: - Support, manage, document and maintain defined Workfront processes - Maintain compliance log status for weekly reporting - Schedule team meetings/workshops, taking and distributing notes as directed - Support resource management tasks across the portfolio as directed - Create and maintain clear and concise documentation of processes using tools such as SharePoint, and Teams as directed - Document workflow process and compliance requirements, including escalation, mitigation & corrective plans as directed - Support OPS best practices, workflow processes, and compliance requirements - Maintain confluence pages as directed - Support various business as usual (BAU) Ops tasks as assigned Required Qualifications: - 0-2 years experience - Ability to work effectively to support a team environment - Proven organizational skills and attention to detail & quality - Strong interpersonal and communication skills - Strong task and time management skills - Demonstration of drive, initiative and problem solving skills - Strong business writing skills - Time / schedule mindset - Ability to complete related duties as negotiated to meet the ongoing needs of the organization - Bachelor's degree or related certification/training - Proficient use of MS Office Suite, particularly Excel, Outlook and Teams messaging Preferred Qualifications: - Experience with workflow management tools and tracking tools a plus (e.g. Workfront, Smartsheet, JIRA or equivalent) Required Skills: Project Management Important Skills: MS Office Suite, Workflow Management Tools Nice-to-Have Skills: Business Writing Benefits: Health/vision/dental insurance, 401(k), Stock options, Healthcare & Dependent Flexible Spending Accounts, Vacation, Sick, and personal days, Positive activism days, Paid parental leave, Disability benefits