Client Support Specialist at Raphael and… · East…

Job Summary:

We are currently seeking a Client Support Specialist to join our growing team.

The work of our Client Support Specialists contributes to the success of our organization and will allow you to make a meaningful impact. In this role you will provide support to our field adjusters and examiners.

The optimal candidate will be a team player who excels in a fast-paced environment.

This position allows the right candidate to expand their career and grow with a forward-thinking organization.

This position will be located in Rutherford, New Jersey or Lake Mary, Florida,

Responsibilities:

• Manage the collection of data, import reports, and review associated materials.
• Schedule inspection appointments for clients.
• Manage vendor assignments.
• Assist with client communications (contact and acknowledgment letters).

Key Requirements:

• Insurance claims experiences is preferred.
• Prior customer service experience is a plus.
• Strong written and verbal communication skills.
• Ability to work independently or in a team setting.
• Excellent human relations and customer service skills.
• Ability to multitask in a fast-paced environment.
• Strong organizational skills.
• Can-do attitude, no job is too small.

About Raphael and Associates

Raphael & Associates is a third-party claims administrator and independent claims adjusting company internationally recognized for exceptional service. We understand the importance of adapting to the demands of a dynamic market and we tailor our services to our client’s specific needs. As a claim’s organization, what we do is complex. Our mission is simple: to provide outstanding service, retain extraordinary professionals, and utilize the best technology in the industry!

As a leading organization in the industry, we offer dynamic and challenging opportunities to individuals who want to make a difference. We value camaraderie, vision, a passion for excellence, creativity, and self-reliant professionals.

Benefits and Perks

We are an organization that recognizes and appreciates hard work! We offer a competitive compensation package commensurate with experience, including salary, bonus, paid time off, medical/dental/vision/life insurance and 401k (with matching!). Most importantly, you will have the opportunity to work directly alongside an extraordinary and dedicated team to grow a critical function within a dynamic, growing company.