Business Analyst V - Toronto at Randstad in Toronto, ON M5H 4C7

Our client, is seeking an experienced, highly strategic Business Analyst V (Enterprise Payments) to join their Payments Platform Capabilities group.

In this senior consulting role, you will lead end-to-end business analysis for complex, transformational, cross-functional initiatives across Enterprise Payments. Working in close partnership with lines of business, technology delivery teams, operations, and governance/control groups, you will elicit, analyze, and manage detailed functional requirements while keeping a strong customer-centric focus. You will proactively manage requirement risks and dependencies, support change management and quality assurance efforts, and ensure all deliverables align with enterprise project governance standards.

Duration: 12-Month Contract (Full 1-Year Engagement)

Work Arrangement: Hybrid (4 days per week on-site at corporate offices)

Advantages
High-Visibility Enterprise Scope: Drive end-to-end business requirements for large-scale, transformational payment platform initiatives at a major financial institution.

12-Month Engagement Stability: Secure a full 1-year consulting contract within a well-funded enterprise payments technology and operations group.

Cross-Functional Leadership: Partner directly with senior leaders, technology leads, operations managers, and governance teams across lines of business.

Comprehensive Delivery Ownership: Lead requirements throughout the entire project lifecycle—from initial discovery and risk identification through testing, change management, and operational rollout.

Responsibilities
End-to-End Requirements Leadership: Lead the elicitation, documentation, management, and traceability of business requirements across the entire project lifecycle for enterprise payments initiatives.

Risk & Dependency Governance: Proactively identify and manage requirement risks, issues, assumptions, technical constraints, and cross-project dependencies.

Stakeholder & Technology Alignment: Collaborate with technology partners to provide business recommendations for system design and architecture, ensuring alignment with core enterprise payment strategies.

Change Management Deliverables: Contribute to organizational change readiness by executing gap analyses, stakeholder impact assessments, and change adoption planning.

Quality Assurance Support: Assist QA teams in developing test strategies, test plans, and business test scenarios, while actively participating in defect triage and resolution.

Mentorship & Process Improvement: Support team skill development by sharing knowledge, mentoring junior colleagues, and ensuring adherence to enterprise BA standards and governance frameworks.

Qualifications
Business Analysis Depth: 8+ years of dedicated professional experience as a Business Analyst delivering complex requirements for large-scale, multi-stakeholder enterprise programs.

Financial Services Background: Proven track record working within a major Financial Institution (FI) or banking environment.

Delivery Lifecycle Expertise: Advanced knowledge of project delivery practices across diverse frameworks, including traditional PDLC, Iterative, and Agile methodologies.

Risk & Governance Proficiency: Strong expertise in identifying requirement risks, mapping business rules, and adhering to enterprise project governance controls.

Communication & Facilitation: Exceptional verbal and written communication, leadership, and workshop facilitation skills, with an ability to tailor message delivery across diverse stakeholder groups.

Preferred Assets & Nice-to-Haves
Direct, hands-on experience in a Payments-focused role (e.g., real-time payments, wire systems, high/low-value clearing platforms, merchant services).

Experience with Agile requirements delivery (authoring user stories, epics, and acceptance criteria in Jira/Confluence).

Professional Business Analysis accreditation (e.g., CBAP, CCBA, or PMI-PBA certification).

Summary
If you are a tech-savvy Business Analyst V who pairs 8+ years of business analysis mastery in financial services with payments domain expertise, strong Agile delivery skills, and collaborative leadership, this 12-month hybrid contract opportunity is an ideal next step. Bring your requirements precision, risk management skills, and enterprise project leadership to our client's team today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.