Administration Officer at Ramsay Health… · Joondalup

Company Description

Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom. The Hospital is owned and operated by Ramsay Health Care.

At JHC we provide specialist services for the entire family from birth through to old age. JHC is managed by Australia’s largest private hospital operator, Ramsay Health Care, under a long-standing public-private partnership agreement with the State Government.

Caring for both public and private patients, JHC is one of the largest hospitals in Western Australia, treating almost 73,000 inpatients annually.

Job Description

Joondalup Health Campus is seeking experienced Administration Officers to join our Non-Admitted Services team on a permanent, part-time basis. You will be responsible for supporting clinical staff by performing all administrative functions and providing exceptional customer service.

• Working Monday - Friday on a rotating roster, with shifts scheduled across the operating hours of the service.
• Ensuring all patient activity is captured accurately within the Patient Administration systems
• Performing Medicare Online billing, private billing, receipting and report processing as required
• Scheduling patient appointments and ensuring appointment details are recorded accurately in the Patient Administration systems
• Supporting clinical staff in relation to clerical functions
• Attending to telephone enquiries and providing excellent customer service to both internal and external stakeholders
• Other duties as required by the Non-Admitted Services Coordinator or delegate.

About You

To succeed in this role, you will bring a strong administrative skillset and hold a passion for providing customer focused services in line with Ramsay HealthCare core values.

Essential:

• Flexibility to meet variable work demands
• Demonstrated customer service skills
• Accurate data entry skills.

Desirable:

• Knowledge of Genie.

Remuneration

On offer is a base hourly rate of $35.85 + superannuation, exclusive of penalties or allowances. (WA PACT EA level 2 gr1)

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy

• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more

• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts

• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7

• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff

• A values-led workplace where you’ll be supported personally and professionally

• A place with flexible, permanent and career-growth opportunities nationwide.

Additional Information

• Must provide or complete a National Police Check conducted within the previous 12 months.

• According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply:

Ready to feel cared for while you care for others? Apply today and join us at Joondalup Health Campus. All applications must be lodged online.

Applications close: 28th October 2026

Reference number: JR116720

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.