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Applications Engineer at Ralliant in Boxborough, MA

ExperiencedRemoteFull-timeBoxborough, MA

Skills

networkingsystem designartificial intelligence

Job Description

Purpose of Position:

Drive the successful implementation of Setra’s critical environmental solutions by designing, configuring, and deploying tailored systems that meet customer requirements. Support sales opportunities, provide technical expertise, and ensure optimal system performance through installation, troubleshooting, and training.

Essential Functions:

Design, configure, and deploy tailored solutions for Critical Environment product lines such as room pressure monitors, environmental monitoring software, etc.
Collaborate with cross-functional teams to understand customer requirements and provide tailored solutions.
Work heavily with our sales team to help define potential customer solutions and close opportunities through technical knowledge
Conduct site assessments and provide technical support during installation and commissioning remotely and in-person.
Troubleshoot and resolve technical issues related to certain product lines.
Provide training and support to customers on the use and maintenance of the systems.
Document system configurations, processes, and customer interactions.
May be assigned additional projects and responsibilities at the sole discretion of the manager/supervisor

Critical Success Factors:

Strong problem-solving skills, structured thinking, and attention to detail
Ability to work independently and as part of a team
Ability to manage multiple projects and prioritize tasks effectively.
Excellent communication and interpersonal skills
Commitment to continuous learning and staying updated with industry trends

Education & Experience Required:

Bachelors degree in Engineering (Computer Engineering, Electrical Engineering, Mechanical Engineering) or related fields
Minimum of 3 years of experience in a similar role, preferably in healthcare or critical environments.
Familiarity with industry standards, compliance, and regulations such as ISO, ASHRAE, IEC, etc.
Willing to travel up to 50%

Desired Skills & Experience:

Experience with relevant technical products or applications
Experience with network configuration and troubleshooting.
Proficiency in system design and configuration.
Customer-focused mindset with a passion for delivering high-quality solutions
Proficient in artificial intelligence (AI) technologies

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About Company

About Gems–Setra

Gems–Setra is a leading global supplier of sensing and monitoring technologies, operating within the Precision Technologies platform of Ralliant Corporation. Through our comprehensive portfolio of premium sensing products, we deliver solutions to customer problems and challenges.

As two Ralliant businesses merged in 2022, Gems Setra’s vision is to connect our customers to their environment to create a safer, healthier, more sustainable world. Gems Sensors product offerings include a range of products that encompass liquid level, flow, and pressure sensors, miniature solenoid valves, proximity switches, and integrated fluid management solutions. The Setra Systems product line offers an extensive selection of high-quality sensing instruments for humidity, current, vacuum, energy, and pressure measurements.

At the heart of our combined company's mission lies a shared dedication between Gems Sensors and Setra Systems to deliver high-quality sensing solutions, backed by reliable customer support on a global scale. As a part of Ralliant, we embrace a culture of innovation, driving progress and empowering advancements in the industries and customers we serve.

We Are an Equal Opportunity Employer

Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.

Company

Ralliant Corporation Overview

Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we’re building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.