QC Equipment Manager at Radialight in Surrey, British Columbia, CA

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.

Salary Range: CAD $88K - $120K

Position Summary:

Reporting to the Test Manager, the QC Equipment Manager is responsible for the readiness, repair, and configuration management of all QC test equipment supporting products at our Surrey, BC site. This role includes owning the inventory of test equipment components, procurement of repair parts, and the development and upkeep of work instructions for each test process and piece of equipment. The QC Equipment Manager leads training on the proper use of test equipment and required safety topics, maintains accurate training records, and reinforces the safety culture across the department

Key Responsibilities:

Safety

• Promote and reinforce a culture of safety; ensure all QC and test personnel follow established safety guidelines.
• Deliver training on Electrical Safety and Shock, Arc Flash Safety, and NFPA 70E requirements, including PPE and safe test practices.
• Verify all test equipment configurations remain current and compliant with internal standards and applicable industry regulations.

Quality

• Maintain accurate records of maintenance activities, calibration dates, and configuration history for all product test equipment and tools across Van.
• Develop, publish, and maintain Work Instruction documents for each test process and piece of test equipment.
• Support internal and external audits by providing equipment records, calibration history, and training documentation on request.

Delivery

• Maintain product test equipment readiness across Van, including calibration, functionality, and safe operation.
• Perform routine maintenance, repairs, and updates to test equipment to keep all tools fully operational.
• Procure necessary parts and components for test equipment repairs and upgrades; coordinate with purchasing to meet schedule needs.
• Communicate risks related to equipment availability, schedule, material, or technical issues to leadership with clear evidence and recommended actions.

Cost

• Manage the inventory of test equipment, components, and accessories; maintain adequate stock levels without overbuilding.
• Monitor and assess the performance of test equipment; recommend replacements or upgrades based on reliability, cost of ownership, and capability.
• Drive continuous improvement in test processes, equipment utilization, and workflow efficiency.

Training and Development

• Conduct training sessions on proper equipment usage, safety protocols, and maintenance procedures for test and QC team members.
• Document and retain training records in accordance with department standards.
• Develop and maintain processes for the proper usage and handling of test equipment and tools.

Root Cause and Corrective Action

• Lead root cause analysis (RCA) for test equipment failures and provide input into corrective action plans.
• Generate and support Corrective Action Reports (CAR) to address equipment-related issues and implement preventive measures.
• Enforce escalation processes for safety, quality, and critical equipment failures
• Participate in cross-functional team meetings to align quality priorities with production goals.
• Perform other duties as assigned by manager.

SUPERVISION OF PERSONNEL

• QC Technicians (for Equipment)

COMPETENCIES

• Strong understanding of electrical safety requirements including NFPA 70E, PPE, and safe test practices.
• Working knowledge of UL standards, customer specifications, and test compliance requirements.
• Strong understanding of electrical systems, switchgear, and test methods used for products in the Van facility.
• Ability to read and interpret schematics, wiring diagrams, and control logic.
• Hands-on experience with relay protection testing, functional testing, and system validation.
• Familiarity with automated test systems such as LabVIEW and PLC-based platforms preferred.
• Strong troubleshooting and root cause analysis capability across complex test systems.
• Clear professional communication and coordination across production, engineering, and quality teams.
• Ownership of daily execution, schedule adherence, and accountability for equipment readiness.
• Ability to identify process gaps and drive improvements; experience with Lean manufacturing or structured problem-solving preferred.

EDUCATION AND EXPERIENCE

• Associate or bachelor’s degree in electrical engineering or a related field preferred, or equivalent experience.
• Three to five years of experience in electrical testing, manufacturing, or a related field.
• Strong experience with electrical test equipment and troubleshooting required.
• Experience with Hi-pot and 3 phase power system preferred.
• English spoken and written required.

PHYSICAL / MENTAL / ENVIRONMENTAL

Physical Demands

• Activities: Sitting 20% | Walking/Standing 80%.
• Lifting: Frequently lift up to 50 lbs.
• Bending: Must be able to bend, squat, and climb.
• Vision: Ability to see detailed components and work on screens for extended periods.

Mental Demands

• Ability to analyze, troubleshoot, and manage multiple priorities simultaneously.

Environment

• Shop and warehouse environment. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise, vibration, hazards, dust, and fumes.

Why Join IEM

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.

Learn more about IEM at https://www.iemfg.com

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

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