Co Manager - (RT2692) at RaceTrac in Knoxville, TN

Job Description:

At RaceTrac, our Co-Managers are the heartbeat of the store - supporting the General Manager, leading by example, and helping teams deliver exceptional guest experiences every day. If you're a driven leader ready to grow your career, take ownership of your results, and develop a winning team, this is your next step. As a Co-Manager, you'll play a key role in driving the store’s performance, developing top-tier talent, and bringing RaceTrac’s mission to life: making people’s lives simpler and more enjoyable.

What’s In It for You?

• Competitive pay and performance-based incentives
• Promotion potential – many of our General Managers were Co-Managers first!
• Leadership training and development that prepares you for what’s next
• Operate with autonomy while supported by proven systems and tools
• A dynamic, high-volume environment where leadership is hands-on and meaningful
• Full benefits package – including medical, dental, vision, 401(K), PTO, and more!

What You’ll Do

Lead & Develop a High-Performing Team

• Cultivate a guest-first culture, ensuring every interaction is welcoming and efficient
• Mentor and support Shift Managers and team members through training and coaching
• Empower teams by setting clear expectations, providing feedback, and leading by example
• Foster open communication and collaboration across all shifts

Support Operational Excellence

• Assist in executing store-level strategies to drive sales, guest satisfaction, and profitability
• Monitor and manage inventory levels, vendor relationships, and cash control
• Drive promotional execution, ensure food service compliance, and elevate the in-store experience
• Ensure the store is clean, stocked, and aligned with RaceTrac brand standards

Champion Food Safety & Compliance

• Conduct regular food quality checks and coach the team on food safety standards
• Ensure compliance with safety regulations and company policies
• Maintain and organize required documentation for audits or inspections

Drive Results Through Collaboration

• Analyze reports, identify trends, and take action to improve store performance
• Support team scheduling and staffing needs in coordination with the General Manager
• Provide performance feedback and help drive accountability across the team

What We’re Looking For

• 3-5 years of experience in retail, food service, or restaurant leadership
• 1+ year of management experience preferred
• Strong coaching, communication, and problem-solving skills
• Experience in high-volume, guest-focused environments
• Ability to read and act on business metrics such as P&L, labor, and sales

Must Haves for This Role

• High School Diploma or GED, in progress or completed
• Ability to lift up to 50 lbs. and perform physical tasks as needed
• Willing to obtain and maintain food handler and alcohol server permits (if required)

Fueled by Growth, Driven by You

At RaceTrac, our people make the difference. Whether you’re working in a store, at our corporate office, or on the road, you’ll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there’s always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.

To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Responsibilities:

• Educate team members on the importance of excellent guest service and provide tools and techniques to succeed.
• Establish a warm and welcoming environment for all guests, team members, and vendors.
• Provide clear, respectful guidance to empower the managers on all shifts. Lead by example through accountability, collaboration, ownership of key responsibilities and offering support as needed.
• Ensure guest transaction expectations, including managing line lengths, are clearly understood and consistently met by providing training and coaching.
• Ensure all store team members clearly understand and consistently follow food service safety and standards, providing additional training and coaching as needed. Conduct regular quality checks to verify compliance.
• Educate the team on  the importance of promoting items, train them on effective techniques, and ensure clear communication of current and upcoming promotions.
• Ensure teams are educated on all safety policies and regulations, and know where to access necessary documentation when requested.
• Understand the critical impact of inventory on RaceTrac and execute all steps of the inventory process accurately.
• Manages inventory control processes by analyzing stock, monitoring inventory levels and reports, and ensuring accurate ordering to meet store needs. Implements strategies to minimize waste and maintain optimal stock levels while effectively communicating inventory updates to the General Manager, vendors, and team members
• Monitor cash controls daily and support employee training on operational processes, emphasizing their impact on the store's financial performance.
• Facilitate communication across all shifts, including clarifying shift expectations and assisting the General Manager in relaying information from RaceTrac.
• Effectively train, coach, and mentor employees at all levels. Ensure store training is properly executed by Shift Managers and evaluate the effectiveness of training on key items providing coaching to managers on training techniques as needed.
• Monitor staffing levels and schedule execution, provide feedback to the General Manager, and create schedules as needed.
• Provide specific feedback on team performance to the General Manager and support performance management as directed.
• Utilize a variety of coaching techniques to help associates identify development opportunities and support their growth aspirations.
• Promote teamwork within the store by fostering open and inclusive communication, leading by example, and providing support during busy times or when guest concerns arise.
• Adjust communication style to suit the audience, ensuring messages are delivered effectively.
• Actively listen to understand others’ perspectives and ask clarifying questions when needed.

Qualifications:

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.