Strategy & Operations - Interior Design at Quince in Palo Alto, CA

ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: Customer First: We prioritize customer satisfaction in every decision. High Quality: True quality means premium materials and rigorous production standards you can feel good about. Essential Design: We focus on timeless, functional essentials instead of chasing trends. Always a Better Deal: Innovation and transparency ensure value for both customers and partners. Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency. OUR TEAM AND SUCCESS At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince. THE ROLE Strategy & Operations New Business- Interior Design / Hospitality This role will play a pivotal role in driving the growth and development of New Businesses by supporting leadership with short to long term projects. Our organization is deeply committed to being data-driven and fostering a performance-driven culture. This position requires a strategic mindset, exceptional organizational abilities, and a passion for driving cross-functional projects that deliver tangible value to our customers. Responsibilities Core Responsibilities - New Business Strategy & Ops Drive follow-ups, execution, and accountability across senior stakeholders Conduct research and analysis to support executive decision-making Support functions across the New Business Organization, stepping into any vertical or function as needed—no task too small or too complex Business Ownership (Interior Design / Hospitality) Act as business owner for the Interior Design & Hospitality vertical as the business scales from $5 to $20M in GMV this year in preparation for hiring a full time GM for the business. Own core funnel metrics (form submits, CPL, conversion) and overall performance Oversight of a contracted growth marketing team Conduct customer interviews and translate insights into go to market improvements. Qualifications Required: Proven self-starter with strong problem-solving skills and a track record of delivering high-impact outcomes Demonstrated ability to leverage technology and data to drive best-in-class business results Experience navigating complex, ambiguous business challenges and making high-judgment decisions with speed and confidence Comfortable operating in environments with limited precedent, with the ability to independently chart a path forward Thrives in high-performance, fast-paced cultures that value candor, accountability, and data-driven decision-making Strong alignment with collaborative environments where ownership and decision-making are distributed across levels Strategic mindset with the ability to connect short-term execution to long-term business goals Exceptional organizational and project management skills, with experience leading cross-functional initiatives Ability to support senior leadership on both tactical and strategic projects, including new business development efforts Passion for building and contributing to performance-driven, customer-centric organizations Strong communication skills, with the ability to influence stakeholders and drive alignment across teams All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles. Pay Range $165,000—$175,000 USD WHY QUINCE? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. EQUAL OPPORTUNITY & HIRING INTEGRITY Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.