Specimen Processing Trainer at Quest Diagnostics in Cleveland, OH

Specimen Processing Trainer

Location: Cleveland, OH, United States

Specimen Processing Trainer - Cleveland, OH, Sunday to Thursday, 7:00 AM to 3:30 PM

This position is responsible for training all Specimen Preparation Technicians in all phases of Specimen Processing. The Trainer is responsible for providing input to Supervisors regarding the Specimen Preparation Technician's progress and performance and may also conduct process and compliance audits as needed. The Trainer is responsible for training of new hires and existing employees on an on-going basis ensuring they have the opportunity to learn critical skills needed for career progression. This position requires strong training, presentation, facilitation and communications skills. Must also demonstrate the ability to learn and understand the skills and processes that are being taught. The ability to draw from both internal and external resources and knowledge to maximize training effectiveness is required.

Pay range: $23.86+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

• Responsible for coordinating and facilitating training for all new employees as well as existing employees
• Responsible for maintaining a written training program and developing training as needed
• Maintains all training materials, and might be called upon to answer questions during an inspection
• Responsible for providing Supervisors with appropriate feedback when problems arise including progress reports on all new employees
• Adheres to and applies all Quest Diagnostics policies and procedures, including safety and compliance during training sessions
• Called upon occasionally to attend additional meetings and training sessions as needed by department leadership
• Maintains confidentiality at all times. Will have access to overall employee and department performance. May have knowledge related to departmental performance that could be detrimental if released to the wrong environment
• Demonstrates proficiency and understanding of all job duties and SOP’s related to the Specimen Processing Department
• Demonstrates and conveys a thorough understanding of how all the functions in Specimen Processing work together during training session
• Demonstrates and conveys a thorough understanding of how Specimen Processing impacts the testing laboratory during training sessions
• Demonstrates and conveys an understanding of the compliance policies related to test ordering, which requires the ability to research test ordering information on translation tables, computer system and the directory of services
• Understands and conveys the complex relationship between test(s) ordered and specimen received during training sessions
• Completes all required written documentation, legibly and within the assigned timeframe
• Performs other duties as assigned

Required Work Experience:

Internal candidates must have minimum of one year in PR Tech/Group Leader or related role

Preferred Work Experience:

• Minimum of 3 years Lab experience preferably in production environment
• Medical background preferred which includes medical terminology applicable to a clinical laboratory or equivalent experience.
• Training background or equivalent experience preferred
• Training coursework/certification preferred (i.e. adult learning theory, ASTD, etc.)

Physical and Mental Requirements:

• Works in a biohazard environment, practicing good safety habits
• Handles multiple tasks and works in a production environment
• Able to sit or stand for long periods

Skills:

• Excellent verbal and written communication skills and the ability to convey information and concepts are required
• PC skills including a working knowledge of MS Office applications.
• Maintains composure while working with new trainees and experienced employees that are difficult to train
• Reflects good judgment at all times when determining what action to take when resolving problems
• Demonstrates strong leadership and interpersonal skills that foster a positive environment
• Exhibits flexibility and ability to adapt to changes in procedures and the training of those procedures quickly

Education

• High School Diploma or Equivalent (Required)