QA Associate at Quest Diagnostics in San Juan Capistrano, CA

Summary: Quest Diagnostics is a leading provider of diagnostic information services. The QA Associate will assist the Director of Quality Assurance in maintaining overall quality throughout the company, focusing on affiliate offices, corporate stores, and independent examiners. Responsibilities: - Audit for lab and/or exam errors ensuring all errors are corrected and examiners are educated on any compliance differences. Including Matrix/Relia Quote - Track all Case One insurance company errors by the tracers they provide - Ensure appropriate entities receive the necessary tools and information needed to complete the examination process according to the requirements set forth by the Home Office - Key in issues/concerns into the reporting system - Compile, mail, and report on all postcards - Redirect misrouted paperwork - Grade and Report on the Examiner Test - Handle reporting of all needles sent in the kit Handling reporting of all IHP's Tracking, grade, report on EKG's Key in all Protective/Matrix/Standard/Safeco Issues - Responds to the needs and requests of clients and Lab One management and staff in a professional and expedient manner - Observes all compliance policies and safety policies and procedures as outlined in the Lab One Safety Manual or safety matters included in other special training - Other duties as assigned Required Qualifications: - High School Diploma or Equivalent (Required) - Six months lab or para-medical experience - Microsoft Office - Excellent communication skills - Accurate and detail oriented - Ability to work in a team environment - Good organizational skills - Ability to work under minimal supervision - Ability to work on numerous projects at the same time Required Skills: Lab experience, Para-medical experience, Microsoft Office, work under minimal supervision, Multitasking Benefits: Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours, Best-in-class well-being programs, Annual, no-cost health assessment program Blueprint for Wellness®, HealthyMINDS mental health program, Vacation and Health/Flex Time, 6 Holidays plus 1 "MyDay" off, FinFit financial coaching and services, 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service, Employee stock purchase plan, Life and disability insurance, plus buy-up option, Flexible Spending Accounts, Annual incentive plans, Matching gifts program, Education assistance through MyQuest for Education, Career advancement opportunities, And so much more!