Intern, HR Learning and Development at Quest Diagnostics in Remote

Summary: Quest Diagnostics is a leading provider of diagnostic information services, and they are seeking an Intern to support the execution of HRSC strategic goals. The role involves administrative support for Learning and Development, communications, and HR Portal tasks, with a focus on content development and event coordination. Responsibilities: - Support the Learning, Development and Communication team with end-to-end content and communication development - Assist with Training and Development Queue and assign to appropriate team members - Oversee set up of courses, live sessions, and upload of recordings/materials in Learning Management System. Track all training attendance - Coordinate scheduling of events such as HRSC Town Halls, Virtual Social Hours, Lab Tours, and Lunch and Learns - Create Quick Reference Guides, videos, and courses - Maintain document repository for all resources and videos - Create a Service Request for the team if needed - Assist with monthly report updates - Support the HRSC Career Development programs - Support HRSC Leadership development, preparation, and dissemination of communications related to Service Delivery (HRSC and HR Portal, templates, newsletters, internal/external communications) - Support Business Continuity activities - Assist with Digital Workplace updates for the Learning, Development and Communication site - Assist with Cyclical Calendar Excel sheet for HR Portal Support site and HRSC Learning and Development sites - Assist in maintaining HR Portal content ownership Excel spreadsheet for all pages - Coordinate conducting quarterly audit of the HR Portal to ensure document accuracy - Support HR Portal Administrator as needed for special projects - Assist in Adobe Photoshop/Illustrator image editing, Microsoft Word Mail Merges, Video editing/compression, and Microsoft Excel reports Required Qualifications: - Minimum one year of instructional and/or graphic design experience; preferably from a professional services firm or similar environment - Strong communication skills with the ability to collaborate with cross-functional, virtual teams and internal business partners - Ability to read, write and speak the English language, communicating clearly and effectively - Proficiency in Microsoft products (Excel, Word, PowerPoint, Teams, Outlook, ClipChamp) - Technology savvy - Microsoft Excel, Word, PowerPoint, Outlook, Teams - Acrobat Adobe Preferred Qualifications: - Articulate Rise 360 - Microsoft ClipChamp - SnagIt - SharePoint - Canva - Kahoot - Oracle Required Skills: Instructional Design, Graphic Design, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Adobe Acrobat