Salesforce Automation QA at Quess IT Solutions in Bengaluru

Key Responsibilities

• Design, develop, and maintain UI automation test scripts using Java and Selenium WebDriver.
• Create and execute comprehensive functional, regression, integration, system, and UAT test cases.
• Perform testing of Salesforce Sales Cloud and/or Service Cloud applications.
• Validate Salesforce configurations, workflows, business processes, and integrations.
• Perform data validation and data integration testing between Salesforce and external systems.
• Identify, document, track, and retest defects using Jira or similar defect management tools.
• Participate in Agile ceremonies including sprint planning, daily stand-ups, backlog refinement, and retrospectives.
• Collaborate closely with developers, Salesforce consultants, business analysts, and product owners to understand requirements and ensure quality.
• Develop and maintain reusable automation frameworks/components using Java + Selenium.
• Execute automated regression suites and analyze test results.
• Contribute to continuous improvement of QA processes, automation coverage, and testing practices.
• Ensure high attention to detail while validating complex business scenarios and data flows.

Required Skills & Experience

• Bachelors degree in Business Analytics, Computer Science, Information Technology, or a related field.
• 4+ years of experience in software testing/QA, preferably with Salesforce applications and data integrations.
• Strong hands-on experience in Java and Selenium WebDriver automation – Mandatory.
• Good knowledge of test automation frameworks such as TestNG/JUnit and Page Object Model.
• Advanced knowledge of Salesforce Sales Cloud and/or Service Cloud.
• Experience designing and executing comprehensive test cases during development, system testing, regression testing, and UAT.
• Experience with API testing and data/integration testing is highly desirable.
• Experience working in an Agile/Scrum development environment.
• Good knowledge of Jira for defect tracking and test management.
• Strong understanding of SDLC, STLC, defect lifecycle, and QA processes.
• Excellent communication, collaboration, problem-solving, and analytical skills.
• Strong attention to detail and ability to work effectively with cross-functional teams.

Good to Have

• Salesforce certification such as Salesforce Administrator, Platform App Builder, or related certification.
• Agile/Scrum certification.
• Experience with REST/SOAP API testing and tools such as Postman.
• Experience with SQL/database validation and data analytics.
• Knowledge of CI/CD tools and automation execution through Jenkins/GitHub Actions/Azure DevOps.
• Experience with Salesforce integration technologies and external systems.