Operations & Development Associate at… at Queens Hillel · Chapel…

Role Overview This role is responsible for a wide range of operational and logistical functions within North Carolina Hillel.  The position will serve as the first point of contact for the organization, greeting visitors, answering phone calls, and responding to general inquiries.  They will serve as the point person for the NC Hillel facilities, handle supply requisitions, and manage our student, alumni, and donor databases. This position will report to the Managing Director. What You'll Do Organizational Operations: 35% • Serve as the first point of contact for the organization. This includes answering email inquiries, answering phone calls, distributing voicemails to appropriate staff members, and greeting visitors to our spaces. • Maintain calendars and scheduling for organization-wide and staff-wide events; implement holiday calendars. • Oversee bulk ordering and division of shared supplies for the organization, including (but not limited to) office supplies, paper goods, cleaning supplies, and snacks/drinks. Maintain inventory and restock schedule. • Responsible for ordering, inventory, and restocking of swag and promotional items. Facilities Management: 25% • Responsible for general building upkeep of NC Hillel facilities, coordinating with the local campus staff. Ensure spaces are well maintained and in working order. • Oversee facilities repair work and routine maintenance; manage vendors of cleaning services, grounds care, inspections, fire sprinklers/suppression system, HVAC, water, and assorted seasonal upkeep. • Facilitate requests for outside groups to rent our facilities during non-programmatic time, including renting parking spots. Execute contracts, ensure appropriate staffing for rentals, and hire additional cleaning before and after events. Development & Data Systems: 30% • Manage donor and alumni database entry and quality control. Ensure efficient, timely transfer or data from various systems to the database. • Manage the NC Hillel website and social media accounts. • Manage gift acknowledgement letters and other donor relations correspondence. • Assist the Development Director and Executive Director with donor communications and marketing. • Support analysis of student engagement and donor data for internal and external reporting. Miscellaneous: 10% • Provide staffing support at Hillel programs, including Statewide events, Shabbat and holiday gatherings on evenings and/or weekends as needed. Schedule to be determined in conjunction with supervisor. • Where applicable, provide administrative support to the Executive Director and Board of Directors. • Attend additional NC Hillel functions as needed, such as board meetings, donor gatherings, or other events. Schedule and needs to be determined with supervisor. What You'll Bring to the Role • BA/BS degree or equivalent practical experience in an administrative, operations, or office manager role. • Outstanding organizational skills; should enjoy developing systems, organizing documents, and implementing systematic workflows. • Exemplary time management skills, including the capacity to juggle competing priorities and deadlines, and to remain flexible within an ambiguous, fast-paced environment. • Excellent verbal and written communication skills. • Knowledge of essential computer software programs, including QuickBooks, Microsoft Word and Excel, and donor software (Little Green Light), and the agility and resourcefulness to learn new technologies. • Impeccable discretion and appreciation of confidentiality. • Ability to lift and carry 25 pounds. What You’ll Receive This position is a full-time, non-exempt position. The salary range is $45,000-$50,000, commensurate with experience and qualifications. You will be eligible for a comprehensive benefits package, including health insurance, retirement contributions, life insurance, Long Term Disability (LTD), Flexible Spending Plan, generous vacation/sick time, and parental leave. About North Carolina Hillel North Carolina Hillel serves Jewish students across the UNC system, from the coast to the mountains. Whether it's their first time meeting a Jewish role model or taking ownership of their Jewish identity, students find NC Hillel to be a welcoming space to build community and grow. As a proud recipient of the 2025 Hillel International Great Place to Work Award, NC Hillel is recognized for its inclusive, supportive, and mission-driven workplace culture. We are a highly collaborative team that believes deeply in both our work and each other. The right candidate will find not only a fulfilling role but a genuine community and a platform to grow professionally in meaningful ways. NC Hillel is affiliated with Hillel International. Hillel International enriches the lives of Jewish students so they may enrich the Jewish people and the world, and envisions a world where every student is inspired to make an enduring commitment to Jewish life, learning, and Israel. ABOUT HILLEL INTERNATIONAL In 1923, Rabbi Benjamin Frankel started Hillel with humble means, a noble mission and a breathtaking vision: to convey Jewish civilization to a new generation. Today, Hillel International continues to enrich the lives of Jewish students and is the largest Jewish campus organization in the world at nearly 1,000 colleges and universities across North America and around the world. As Hillel evolves as an organization, the mission remains steadfast: to create lasting connections with every Jewish student that foster an enduring commitment to Jewish life, learning, and Israel and train them to become the next Jewish leaders. Hillel is an equal opportunity employer. We are committed to creating an accepting and inclusive environment for all.